Business Systems AnalystPosition SummaryWe currently have a great opportunity for a Business Systems Analyst!The Business Systems Analyst performs as the TPA (Third Party Administered) data subject matter expert in the development and deployment of new client programs to the business system. Responsible for the review and deployment of client data during scheduled month end completions. Compiles and/or executes database queries and performs Quality Assurance testing on system modifications/enhancements and conversions/migrations of client business to the database application. Identifies client data rejects and reasons for same, and works with client and internal staff in Underwriting, Marketing, and Actuarial to resolve the issues timely and accurately. Compiles client requirements for Data Change Request (DCR) documents and works with IT development to ensure and test the successful deployment of the requested system changes. Compiles and maintains documentation pertinent to TPA processes and control procedures and develops data flow diagrams. Provides support for TPA financial results and satisfies audit requests relative to same. Supports process improvement projects and provides feedback on suggested changes in processes to improve controls and efficiencies. Focuses on TPA clients and programs. Typically works independently under limited supervision.Responsibilities Include:Participate as the TPA data subject matter expert in the development and deployment of new client programs being on-boarded to the AIM business system and historical client program migrations from the UDB business system to the AIM business system. Review and/or compile system requirements/enhancements for handling client data in an efficient and standardized manner. (25%)Processes third party batch data for month end execution on the UDB and AIM databases, testing for data integrity and results of data validation edits. Reconciles client data to control totals and client remittances and analyzes variances from expected results. (25%)Identifies data reject reasons and works with the client and internal staff in Underwriting, Marketing, and Actuarial to mitigate data and/or table issues in a timely and accurate manner. Facilitates sessions to review rejects and develop the appropriate course of action required to mitigate same. (20%)Compiles and/or executes database queries and performs Quality Assurance testing to validate system modifications/enhancements and conversions/migrations of client business to AIM. (15%)Works with clients and TWG departments, including IT, Finance, Underwriting, Actuary, and Marketing, to ensure business processing requests are fulfilled timely and accurately. (10%)Compiles and maintains TPA process and procedure documentation and data flow diagrams. Recommend and propose to management changes and improvements to existing procedures and processes. (5%)Liaise with business stakeholders on an ongoing basis.Perform all other duties and participate in special projects assigned by management.Required Skills & ExperienceB.S. in Accounting, Information Technology, or Finance3- 6 years technology, accounting or finance experienceMinor in Information Technology, Accounting, or Finance (depending on degree)2-3 years of experience in IT, Data Analysis, or Project Management preferredOrganization skills and attention to detailAbility to multitask and prioritize assignmentsTime management skills to stay focused and meet deadlinesEffectively manage changing prioritiesQuerying of relational databases (SQL preferred)Proficiency in Microsoft Excel, Outlook, Visio, AccessStrong problem solving abilitiesAnalytical mind set and desire to determine root causes for data anomaliesExcellent verbal and written communication skillsFamiliarity with Insurance terminology and insurance accounting experience a plusUnderstanding of database theory and experience working with databases is preferredExperience with SharePoint and Microsoft PowerPoint a plusExperience with business systems and/or PeopleSoft or other Enterprise Resource Management system a plus.note :Contract to hire .VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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3601 Algonquin Road, Suite #425,
Rolling Meadows, IL 60008