Certified Woman & Minority Owned

Network Technician - Consultant


Reference Number: LSSCNT871

Network Technician - Consultant
experience  Not Disclosed
location  Columbia, SC
duration  6.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
Job Description

Description :

daily duties / responsibilities:

works under limited supervision in the administration, planning, installation, configuration, maintenance, deployment, documentation creation and support of computer hardware, software, printers, and network connectivity.
Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested.
Monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs.
Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.
Processes inventory and maintenance requests for computer systems and printers on the network.
Conducts and aids in inventory of computer equipment across all client.
Assists in preparing new systems and devices for employees.
Updates active directory information for users and conducts password resets and system configuration updates using sccm.

Required skills (rank in order of importance):

experienced in enterprise desktop support and customer service.
Skilled in desktop administration for windows 7 and windows 10.
Demonstrative abilities to troubleshoot desktop, printer, network, mdm, iphone, and audio/video issues.
Excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and preferred skills (rank in order of importance):
strong personal, ethical, and moral standards
good understanding of desktop support concepts as it relates to troubleshooting network endpoints.
Good interpersonal skills
proactive and self-motivated
self-starter with the ability to prioritize workload and manage time.

Personalities

must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites.
Must be able to update user and system information in active directory and sccm.
It network, virtual environments, database, and storage
windows 10 or 11 enterprise
willingness to learn new things
and take ownership.
Gpo (windows group policy
object) administration
windows security - group policy
voip
windows server 2012
windows server 2016
Windows server 2019

required education:

bachelor’s degree or master’s degree in computer science, or information systems/technology management or equivalent work experience.

Preferred certifications:

a+
network+
security+
mcsa: windows 10
***these are preferred, not required



Desktop/PC Support • Ability to diagnose and troubleshoot computer and network problems Yes 3 Intermediate Currently Using 4 - 6 Years
Desktop/PC Support • Proficiency configuring and troubleshooting Windows operating systems in a client/server environment Yes 2 Intermediate Currently Using 4 - 6 Years
Desktop/PC Support DESKTOP/SERVER SUPPORT Yes 5 Intermediate Currently Using 4 - 6 Years
Miscellaneous Customer service skills Yes 1 Intermediate Currently Using 4 - 6 Years
Networking & Directories IT network, virtual environments, Database, and storage Yes 6 Intermediate Currently Using 4 - 6 Years
Operating Systems/APIs Windows 7 Yes 4 Intermediate Currently Using 4 - 6 Years

Note :

Remote Work Availability: 0%
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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