Certified Woman & Minority Owned


Reference Number: BTAZRI969

experience  Not Disclosed
location  Scottsdaleq, AZ
duration  4.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Pharmaceutical
Job Description

***MUST: have knowledge of HIPAA as they will be dealing with confidential patient information***

Position Summary

The Representative II employee will work closely with the RFI Team primarily responsible for aiding incoming day-to-day activities. Our RFI Team handles time-sensitive requests required by law or in support of legal processes external to our company. Must maintain compliance at all times with CMS and department standards. Position may require schedule flexibility and, in rare instances, rotations through nights, weekend and holiday coverage.


Customer service focus. Basic experience in Microsoft products including, Outlook, MSWord, and MSExcel. Familiar with working under corporate settings as well as having basic experience with Xerox scanning. The position also requires an extensive amount of data entry work as well as organizational skills to prioritize to work loads.


Prefer/ideal candidate: SOME work experience with Xerox/scanning and knowledge of medical terminology.

1. Excellent verbal and written communication and interpersonal skills w/ ability to maintain patient confidentiality
2. Strong Attention to detail
3.Proficient computer skills and the ability to navigate in a Windows based environment
4.Ability to follow directions, and adapt in dynamic work environment; ability to adapt to change and remain flexible
5.Ability to work in a high pressure, time sensitive environment
6.Project a professional business image, through phone interaction as well as internal communications
7.Demonstrated problem-solving ability and attention to detail
8.Demonstrated sense of urgency with assignments
9.Strong organizational skills
10.Strong telephone skills
11.Ability to read and understand pharmacy/medical terminology
12.Ability to read, analyze and interpret general business correspondence, technical procedures and governmental regulations.
13.Ability to identify and solve practical problems and deal with a variety of concrete variables in standardized situations. Ability to perform basic mathematic calculations maybe required
14.Ability to interpret a variety of work instructions provided through a variety of mediums 15.Ability to anticipate needs and resolve issues with urgency
16.Ability to consistently meet quality and production standards
17.Displays confidence in the ability to learn complex material
18.Demonstrates intellectual curiosity through inquiries to ensure deep understanding of the business and deliver accurate results


High School Diploma or GED required.

Associates degree in Business, or equivalent work experience preferred.

Note :

Mon-Fri 7:00-3:30 (open for discussion; flexible)
Onsite as needed
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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