Certified Woman & Minority Owned

Customer Service Representative

Reference Number: RKAZCS311

Customer Service Representative
experience  Not Disclosed
location  Phoenix , AZ
duration  6.5 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
Job Description

Position Description

• Composes correspondence for external customers
• Enters data into computer based system
• Distributes incoming and outgoing mail
• Sorts and files documentation
• Interacts with internal and external customers
• Answers incoming telephone calls
• Performs other duties appropriate to the assignment

Skills Required

• Strong attention to detail and ability to multi-task
• Excellent written & verbal communications skills
• Skill with Microsoft Outlook, Word, Excel, PowerPoint, Internet, typing
• Ability to work in a fast-paced environment
• Demonstrate clear communication orally and in writing
• Ability to work with interruptions and adapt to changing priorities
• Ability to perform detailed work with a high degree of accuracy
• Exercise good judgment in safeguarding sensitive and confidential information
• Ability to accurately input documentation into case management system
• Excellent interpersonal skills and friendly demeanor
• Time management, organization and prioritization skills

Education Required High School Graduate


1st Shift
8:00 AM - 5:00 PM
Estimated Regular Hours/Week 40.00
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Apply for this Job

(Please ensure email matches your resume email)

(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)

By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email/SMS

Join VIVA and grow

VIVA is faster, easier and you still have complete control