Customer Service Representative

Customer Service Representative

  Not Disclosed

  Phoenix , AZ

  6.5 Months

  Not Disclosed

  Not Disclosed

  Government - State

Job Description

Position Description

• Composes correspondence for external customers
• Enters data into computer based system
• Distributes incoming and outgoing mail
• Sorts and files documentation
• Interacts with internal and external customers
• Answers incoming telephone calls
• Performs other duties appropriate to the assignment

Skills Required

• Strong attention to detail and ability to multi-task
• Excellent written & verbal communications skills
• Skill with Microsoft Outlook, Word, Excel, PowerPoint, Internet, typing
• Ability to work in a fast-paced environment
• Demonstrate clear communication orally and in writing
• Ability to work with interruptions and adapt to changing priorities
• Ability to perform detailed work with a high degree of accuracy
• Exercise good judgment in safeguarding sensitive and confidential information
• Ability to accurately input documentation into case management system
• Excellent interpersonal skills and friendly demeanor
• Time management, organization and prioritization skills

Education Required High School Graduate






Notes:

1st Shift
8:00 AM - 5:00 PM
Estimated Regular Hours/Week 40.00
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status