Description :Responsibilities:Responsibilities include but are not limited to: following up with customers, verifying the client’s information, sending emails, utilizing product and pricing information to assist in answering questions. Assisting in Medical Billing Claims for government and MCO's Agencies, Ability to process claims accurately, follow up with denials. Working closely with a team, collaborating, being adaptable, follow policies and procedures, provide support in other departments if needed when requested by management and provide superior customer service to internal and external customers.Education: High school diploma or equivalent.Experience:Will consider entry level applicant if:Ability to handle multiple tasks.Strong communication and customer service skills.Intermediate knowledge of MS Outlook, Excel Spreadsheets and Data Entry.Poses the willingness and ability to learn and be flexible in your daily tasks.Willingness to learn our specialized system and help communicate via phone and email to our many Agency Case Managers.Proficient in medical billing clearinghouse Availity and the client (Change Healthcare) Accounts payable and receivable knowledge is a plus.Note :Candidates must be able to commute daily .VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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