Sales Support Professional

Sales Support Professional

  Not Disclosed

  Raleigh, NC

  6.0 Months

  Not Disclosed

  Not Disclosed

  Energy & Utility

Job Description

Description :

With the purpose of giving technical support and maintain a close relationship with our customers worldwide we need to extend our team that is knowledgeable, forward thinking, solution oriented, and agile. Our business is growing, and we have to grow as well in order to deliver the results and reliability that our customers expect from us.

RISK! Our job is to provide the best possible service and the best possible cost to our customers but only after we’ve examined all the possible risk.
Reading and Responding to Customer RFQ’s and RFP’s
Determining the manpower and tooling required to complete Power Transformer installations
Working with internal teams who coordinate the Sale of the transformer, the logistics (moving the transformer from the factory to the jobsite), the PM team who provides 1:1 Service to the customer, the Proposals Team who builds the final bid documents, and our team, who provides the installation.
Responsibilities include preparation and delivery of technical scope for planned inspections.
There might be 1-2 travels to the jobsite per year, where you will talk about the planned and/or performed maintenance that will be/has been performed by our Field Service Engineers.

What You Bring

• Ambition and Drive. The client is looking for someone who is talented but more importantly, we want someone who can thrive in a fast paced job and will stick with the work when it becomes more and more complex.
• You have a technical background relevant for the Service Team. It can be a technical degree (ex. Bachelor or Master in engineering, IT, Chemistry, Finance, Construction, or Design) or experience in a comparable position that easily translates into success with client.
• Extremely Organized and detail oriented
• Industry Automation is a plus
• Previous experience with Transformers is a plus
• You are eager to learn and engage in supporting your coworkers with your newfound knowledge.
• Interest in process improvement is a benefit, as this is something we work with daily
• Communication - we work closely with internal stakeholders, global teams, and our customers. It is important that you have excellent verbal and written communication in addition to excellent follow through.
• Comfortable with working in several different systems (Salesforce, Excel, Jira, etx).
• Structured, Collaborative and positive attitude
• Respectful of all cultures, religions, genders, orientations, and abilities

Experience Level
Entry-Level to Mid-Level Professional

Note :

Full-time - 40 hr/wk
Hybrid Schedule with 2 days in Office
Potential Temp to Hire Opportunity
9AM-5PM
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status