Accessibility Integration Specialist

Accessibility Integration Specialist

Job Description

The position is 100% remote

Description:

Position Summary
The Integration Specialist – Digital Accessibility Remediation advances client commitment to inclusive, equitable digital experiences by identifying accessibility issues, remediating content, and developing sustainable processes that ensure client’s websites, applications, documents, and instructional technologies meet WCAG 2.2 AA (and WCAG 2.1 AA where relevant) and related client requirements.
Working collaboratively across the client teams, this role supports testing, remediation, and governance across client’s digital ecosystem—including client website, WordPress subsites, the client Portal, LMS (Brightspace + Blackboard Ally), HR/applicant systems, documents, and multimedia.

Primary Responsibilities
1) Accessibility Identification G Testing
Conduct accessibility audits using automated scanners and manual testing.
Use client-supported tools to discover and track issues, including UserWay for site checks and monitoring and Blackboard Ally for course materials within Brightspace.
Document findings, create/triage tickets, and validate vendor/system updates.

2) Web, Document G Media Remediation
Fix technical barriers in HTML, CSS, and ARIA, including heading hierarchy, alt text, keyboard navigation, color contrast, link purpose, and form labeling.
Remediate PDFs and Office documents.
Ensure multimedia accessibility: captions, transcripts, audio descriptions; collaborate with MarCom on publishing standards and media workflows.
Utilize Google products for indexing and search suppression, ensuring compliant and accurate visibility of client content.
Coordinate with web services and product owners to deploy patches.
Retest issues with automated tools and assistive tech.

3) Front-End and Framework Development
Update and refactor WordPress themes, templates, and components to meet WCAG 2.2 AA standards.
Implement accessibility improvements across other client web frameworks and systems.
Collaborate with MarCom’s UI/UX and Design System teams to align Figma-based components and live web templates with accessible coding and interaction patterns.
Support technical remediation and consistency across legacy platforms and environments.

4) Governance, Process Development G Sustainability
Develop accessibility checkpoints across publishing and system lifecycles.
Contribute to client’s Digital Accessibility Plan by providing technical input, metrics, and practical guidance.
Maintain standards, patterns, checklists, and documentation.
Support our public-facing Accessibility policy site and internal resource pages.
Track remediation progress toward April 2026 compliance.

5) Training, Enablement G Cross-Department Support
Provide office hours, guides, and training for faculty and staff.
Participate in accessibility forums and communications.
Marketing C Communications (MarCom): Align on web governance, templates, social/video standards, and ensure public-facing content meets WCAG 2.1 AA.
Human Resources (HR): Support accessibility in applicant tracking systems and employee-facing portals; assist with compliance documentation.
Legal C Compliance: Coordinate on client policy adherence; provide technical input for audits and reporting.
Client-Level IT Teams: Share best practices, provide technical guidance, and assist with localized remediation efforts.

Required Qualifications
Bachelor’s degree in web development, computer science, or related field; or equivalent experience.
Minimum 3 years of front-end web development with a focus on accessibility and compliance.
Expertise in WCAG 2.2 AA / WCAG 2.1 AA.
Proficiency in HTML, CSS, ARIA.
Experience with accessibility tools and assistive technologies.
PDF and document remediation experience.
Familiarity with client platforms: WordPress, Brightspace + Ally, Simple Syllabus, PeopleSoft.
Ability to write clear documentation, train non-technical audiences, and collaborate across MarCom/OIT/ASA workstreams.

Preferred Qualifications
Certifications such as IAAP CPACC, WAS, or client Trusted Tester.
Experience using UserWay, Siteimprove or comparable accessibility tools.
Experience with accessible design systems, component libraries, and OA processes in higher education.
Accessible multimedia and social content experience.
Familiarity with Figma, or other component-based UI frameworks.
Experience using Google tools for indexing, search suppression, and metadata management.
Strong documentation and communication skills for cross-departmental collaboration.

Key Performance Indicators (KPIs)
Issue closure rate G time-to-fix for tickets created from audits and testing.
Reduction in accessibility errors across target sites/systems
Compliance coverage: percentage of pages/templates/components and documents confirmed to meet WCAG 2.1 AA via spot checks and regression tests.
Training impact: attendance/completion rates, editor/faculty adoption of checklists and standards; reduction in repeat issues.

First-G0-Days Plan (Process for Going Forward)

1. Baseline Audit G Prioritization
Run targeted audits on priority sites/systems (web, Portal, LMS documents) and publish a remediation backlog with risk/severity.

2. Ouick Wins G Templates
Fix high-visibility, repeat issues in shared templates/components; publish document remediation guide and checklists integrated with Ally/Simple Syllabus workflows.

3. Embed Accessibility in Publishing G Change Management
Implement pre-publish checks, ticket escalation paths, and sign-offs for go- lives.

4. Training G Communications
Launch short enablement sessions and office hours; align messaging with MarCom/ASA and the public-facing policy/resources.

5. Report to Leadership
Establish a monthly dashboard (findings, fixes, risks, KPIs) to track progress toward April 2026 readiness.

Working Relationships
Web services, integration teams, and ticketing/OA workflows.
Faculty training, course materials remediation, Simple Syllabus/Ally support.
Web governance, templates, social/video standards, public-facing policy/resources.
Participate and provide technical input.

Notes:
40+ hours/week, Remote

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status