Accounting Assistant• Under supervision, this position is responsible for working on the phone all day in a call center environment to assist internal and external customers by responding to telephone inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 95% of the scheduled time on the phone according to business need.• Respond to general account billing inquiries for internal and external customers.• Research the internal resources to gather and verify other group information (effective date, active status, premiums, etc.)• Prepare monthly account reconciliations involving basic numeric comparison.• Communicate and interact effectively and professionally with co-workers, management, customers, etc.Job Requirements:• High School Diploma or GED.- Education verification is required,• 1 years experience in accounting OR 12 credit hours of accounting coursework.• PC proficiency to include Word, Excel, PowerPoint and Outlook.• Clear and concise interpersonal, verbal and written communication skills.• Aptitude for math and 10-key skills.• Detail oriented.Preferred Requirements:• 1 year call center customer service experience.• Degree in Accounting, Finance, or Business.• Experience working in client.• Proven ability to learn quickly and adapt to change.Notes:RemoteVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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