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Accounts Receivable Associate

Lake Mary, FL

12.0 Months

Full-Time $17-$22/hr

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Posted: Jun 17, 2026

Ref: NPFLAR17

Position Overview

Main Responsibilities
Execute daily collections tasks including follow-up on unpaid claims and resolution of denials.
Analyze aging reports to identify trends and prioritize collection efforts.
Collaborate with internal departments to resolve billing and payment issues.
Document collection activities and outcomes in compliance with company policies.
Support development and refinement of work instructions and SOPs.
Assist in training new team members and sharing best practices.
Ensure compliance with HIPAA and other regulatory standards.
Perform account adjustments, write-offs, and reconciliations with proper documentation.
Stay informed on payer-specific requirements and industry regulations.
Recommend process improvements to enhance operational efficiency.

Education
High School Diploma or GED required. Associate’s or Bachelor’s degree preferred. Equivalent combination of education and experience accepted.

Experience
Minimum 3 years of experience in healthcare collections or revenue cycle operations.
Experience with Durable Medical Equipment (DME) billing preferred.
Strong understanding of payer guidelines and denial management.
Proficiency in billing and collections software (e.g., Brightree, XIFIN).

Top Skills
Experience in Healthcare collections or revenue cycle operations Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Detail-oriented with strong organizational skills.
Ability to work independently and collaboratively.
Proficient in Microsoft Excel and reporting tools.

Licenses and Certifications
None required; certifications in medical billing or RCM are a plus.

Language Proficiency
English required; bilingual skills are a plus.

Notes:
100% onsite
Work Hours: Monday–Friday, 8:30am-5:00pm EST

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

Join VIVA and Grow

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