Work location may be hybrid with the potential to have some time at home based on performance and business need.Description:Position SummaryFollows processes to assist with processing, insurance verification and authorization, revenue cycle management, compliance and documentation, as well as customer service and issue resolution. Provides support in ensuring accurate billing, efficient revenue flow, and compliance with regulations.DutiesCollecting paymentsScheduling paymentsReviewing resident’s statement of account for accuracy of charges and proper account handling.Work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.Accounts Receivable – Patient Pay Collector will be responsible for validating patient balances, working with other departments to determine validity, and making outbound calls to patients to collect on balances. This position requires work within several different operating systems as well as Microsoft Office.ExperienceRequired Qualifications :1+ year(s) experience of medical or healthcare billing related work (examples: collections, balance overview, payments, payment plans)Experience communicating with customers/members on the phone.Must live within a 1 hour commute from the client office.Explanation of Benefits (EOB) experience1+ year(s) experience in self pay collections1+ year(s) experience in Microsoft Office, specifically Microsoft Excel, Microsoft Outlook, and Microsoft WordAbility to multi-task, manage simultaneous projects, and prioritize task in a fast paced environment while displaying strong attention to detailAbility to work independently and collaboratively with a team environmentAble to multi-task and meet deadlinesExcellent problem-solving skillsEducationVerifiable High School Diploma or GED is required.safety sensitiveNotes:Mon - Fri 8:00 -4:30pm. Training 8:00-4:30pm 3 Day Foundations training 8:30-5pmWork location may be hybrid with the potential to have some time at home based on performance and business need.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Position SummaryFollows processes to assist with processing, insurance verification and authorization, revenue cycle management, compliance and documentation, as well as customer service and issue resolution. Provides support in ensuring accurate billing, efficient revenue flow, and compliance with regulations.DutiesCollecting paymentsScheduling paymentsReviewing resident’s statement of account for accuracy of charges and proper account handling.Work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.Accounts Receivable – Patient Pay Collector will be responsible for validating patient balances, working with other departments to determine validity, and making outbound calls to patients to collect on balances. This position requires work within several different operating systems as well as Microsoft Office.ExperienceRequired Qualifications :1+ year(s) experience of medical or healthcare billing related work (examples: collections, balance overview, payments, payment plans)Experience communicating with customers/members on the phone.Must live within a 1 hour commute from the client office.Explanation of Benefits (EOB) experience1+ year(s) experience in self pay collections1+ year(s) experience in Microsoft Office, specifically Microsoft Excel, Microsoft Outlook, and Microsoft WordAbility to multi-task, manage simultaneous projects, and prioritize task in a fast paced environment while displaying strong attention to detailAbility to work independently and collaboratively with a team environmentAble to multi-task and meet deadlinesExcellent problem-solving skillsEducationVerifiable High School Diploma or GED is required.safety sensitive
Notes:Mon - Fri 8:00 -4:30pm. Training 8:00-4:30pm 3 Day Foundations training 8:30-5pmWork location may be hybrid with the potential to have some time at home based on performance and business need.
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