RemoteDescription:The AR Representative is charged with maximizing cash flow by taking inbound and auto dialer calls on patient accounts.This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.Minimum of 2 years in a work environment.Strong verbal and written communication skills required.Good data entry (Excel/Access) and typing skills required.Strong PC skills and the ability to navigate Microsoft office suite as well as the Internet.Must have an understanding of Accounts Receivable.Must be able to work independently as well as the able to work as part of a teamKnowledge of Medicare Part D beneficial, but not requiredDutiesThis is a WFH position and phone based role. Taking Inbound and Auto dialer phone calls to attempt to collect payments.ExperienceA minimum of 2 years related work experience required Strong verbal and written communication skills required Strong data entry (Excel/Access) and typing skills required Must have an understanding of Accounts Receivable Must be able to work independently as well as the able to work as part of a team Knowledge of Medicare Part D beneficial, but not requiredEducationVerifiable High School Diploma or GED is required.REQUIRED:Please test candidates on basic computer knowledge (i.e. internet terms, and navigation)Basic Excel - usingBasic Word - usingBasic PowerPoint (read only) can they open the presentationBasic Outlook - usingData entry (alphanumeric) test neededNotes:M-F 8:30am - 6pm EST (8 hr shift within these hours)Fully remote (never coming onsite) Core work hours are M-F 08:30-6:00pm EST Start and end time between these hours. some flexibility in hours may be needed (8 hour shift between 8:30am--6pm EST)VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
The AR Representative is charged with maximizing cash flow by taking inbound and auto dialer calls on patient accounts.This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.Minimum of 2 years in a work environment.Strong verbal and written communication skills required.Good data entry (Excel/Access) and typing skills required.Strong PC skills and the ability to navigate Microsoft office suite as well as the Internet.Must have an understanding of Accounts Receivable.Must be able to work independently as well as the able to work as part of a teamKnowledge of Medicare Part D beneficial, but not requiredDutiesThis is a WFH position and phone based role. Taking Inbound and Auto dialer phone calls to attempt to collect payments.ExperienceA minimum of 2 years related work experience required Strong verbal and written communication skills required Strong data entry (Excel/Access) and typing skills required Must have an understanding of Accounts Receivable Must be able to work independently as well as the able to work as part of a team Knowledge of Medicare Part D beneficial, but not required
EducationVerifiable High School Diploma or GED is required.
REQUIRED:Please test candidates on basic computer knowledge (i.e. internet terms, and navigation)Basic Excel - usingBasic Word - usingBasic PowerPoint (read only) can they open the presentationBasic Outlook - usingData entry (alphanumeric) test needed
Notes:M-F 8:30am - 6pm EST (8 hr shift within these hours)Fully remote (never coming onsite)
Core work hours are M-F 08:30-6:00pm EST Start and end time between these hours. some flexibility in hours may be needed (8 hour shift between 8:30am--6pm EST)
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