Accounts Receivable Specialist - Government Collections

This position focuses on Accounts Receivable collections specifically within the federal government sector. While the role remains AR-based, it is more complex due to limited direct customer communication and a primary reliance on government vendor portals. Responsibilities include submitting invoices for payment, resolving disputes, and processing claims through these portals. The specialist will collaborate closely with internal teams-including Sales Management, Pricing, Contracts, Posting, and Order Entry- to investigate and resolve issues that delay payment.

Ideal Qualifications & Experience
Prior experience with government collections is strongly preferred
Proven ability to manage a high-dollar, high-volume AR portfolio (several million dollars or more)
Experience using vendor portals for invoicing and payment collection
Comfortable collecting without direct customer interaction
Strong multitasking capabilities
Highly developed research and analytical skills
Effective collaborator who works well with cross-functional internal teams
Solution-oriented problem solver
Creative thinker; capable of identifying non-obvious solutions
Backgrounds in contract review, insurance claims, medical billing, or similar fields translate well to this role due to the strong attention to detail required.
Experience with SAP or a comparable ERP system is a plus

Work Schedule & Training
Initial training will be conducted onsite for the first two weeks (full-time in office)
Upon completion of training, the position follows a hybrid schedule with in-office days on Tuesday and Wednesday