Job Description:SCOPE OF THE PROJECT:The specific statement of work is for a contactor that demonstrates an expert knowledge of Active Directory administration and the designing, implementing and Supporting the client within a PCI/NIST/PUB1075 environments. Support contactor must demonstrate expert knowledge of DNS, DHCP, GPO, PKI and Cloud Components. See Required Skills section for specifics. General duties include managing internal client Domain Controllers, effectively researching and provide guidance leading to solutions with in the client Strategic initiatives. Monitor Active Directory infrastructure and security, assisting with Disaster Recover/failover Scenarios.This individual will need to work with Active Directory, SCCM and DBA teams to understand the requirements for the Software Infrastructure Group. Serve as an engineer reporting directly to a functional manager. Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server infrastructure. This individual has 24/7 on-call responsibilities shared with the group.DAILY DUTIES / RESPONSIBILITIES:Non-Technical- Effectively interact and communicate with peer to Director-level IT professionals.- Provide feedback to team regarding product issues, enhancements and new features.- Must have initiative, drive and be a self-starter.- Ability to ask pertinent questions of others.- Proactively seek to identify, communicate and implement process related improvements.- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.- Good customer skills, be attentive to detail, and responsive to customer tickets.Technical- Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.- Develop workaround solutions as appropriate.- Perform equipment and software upgrades- Maintain familiarity with current computer and network products- Adhere to corporate information security guidelines and promote information security among coworkers- Performs other duties and special projects as assigned.REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):ACTIVE DIRECTORY MAINTENANCEGPO CREATION AND MAINTENANCECREATION OF ALL ELEVATED ACCOUNTS AND GROUPSCREATION OF MANAGED SERVICE ACCOUNTS AND GROUPSKnowledge of networking protocols, including TCP/IP, http, DNS, MLLP, NDMP, NTPDocumentation creation and updatingExperience in PCI/NIST/PUB1075 regulations and AuditsChange ManagementDisaster RecoveryOrganizational SkillsVerbal Communication SkillsWritten Communication SkillsPREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):Server System OS Harding of all Servers built client NetworksDaily Production Support issuesManaging Windows 2019/2012 ServersHYBRID CLOUD SOLUTIONSSHELL SCRIPTING - POWER SHELL, JASONREQUIRED EDUCATION/CERTIFICATIONS:A Bachelor's degree in information technology systems, computer science, or related field and 6 years of experience in information technology systems or related area.PREFERRED EDUCATION/CERTIFICATIONS:.Multiple Industry Certifications in field. MCP, MCSE, CloudSkills:Category Name Required Importance Level Last Used ExperienceAdministrative - Organizational Skills - Yes - 1 - Expert - Currently Using - 4 - 6 Years -Administrative - Verbal Communication Skills - Yes - 1 - Expert - Currently Using - 4 - 6 Years -Administrative - Written Communication Skills - Yes - 1 - Advanced - Currently Using - 2 - 4 Years -Cloud - cloud platforms / environments - Yes - 1 - Advanced - Currently Using - 2 - 4 Years -GPO (Windows Group Policy Object) Administration - GPO (Windows Group Policy Object) Administration - Yes - 1 - Expert - Currently Using - 4 - 6 Years -Miscellaneous - Change Management - Yes - 1 - Advanced - Currently Using - 2 - 4 Years -Networking & Directories - Active Directory - Yes - 1 - Lead - Currently Using - 6 + Years VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Job Description:SCOPE OF THE PROJECT:The specific statement of work is for a contactor that demonstrates an expert knowledge of Active Directory administration and the designing, implementing and Supporting the client within a PCI/NIST/PUB1075 environments. Support contactor must demonstrate expert knowledge of DNS, DHCP, GPO, PKI and Cloud Components. See Required Skills section for specifics. General duties include managing internal client Domain Controllers, effectively researching and provide guidance leading to solutions with in the client Strategic initiatives. Monitor Active Directory infrastructure and security, assisting with Disaster Recover/failover Scenarios.This individual will need to work with Active Directory, SCCM and DBA teams to understand the requirements for the Software Infrastructure Group. Serve as an engineer reporting directly to a functional manager. Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server infrastructure. This individual has 24/7 on-call responsibilities shared with the group.DAILY DUTIES / RESPONSIBILITIES:Non-Technical- Effectively interact and communicate with peer to Director-level IT professionals.- Provide feedback to team regarding product issues, enhancements and new features.- Must have initiative, drive and be a self-starter.- Ability to ask pertinent questions of others.- Proactively seek to identify, communicate and implement process related improvements.- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.- Good customer skills, be attentive to detail, and responsive to customer tickets.Technical- Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.- Develop workaround solutions as appropriate.- Perform equipment and software upgrades- Maintain familiarity with current computer and network products- Adhere to corporate information security guidelines and promote information security among coworkers- Performs other duties and special projects as assigned.REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):ACTIVE DIRECTORY MAINTENANCEGPO CREATION AND MAINTENANCECREATION OF ALL ELEVATED ACCOUNTS AND GROUPSCREATION OF MANAGED SERVICE ACCOUNTS AND GROUPSKnowledge of networking protocols, including TCP/IP, http, DNS, MLLP, NDMP, NTPDocumentation creation and updatingExperience in PCI/NIST/PUB1075 regulations and AuditsChange ManagementDisaster RecoveryOrganizational SkillsVerbal Communication SkillsWritten Communication SkillsPREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):Server System OS Harding of all Servers built client NetworksDaily Production Support issuesManaging Windows 2019/2012 ServersHYBRID CLOUD SOLUTIONSSHELL SCRIPTING - POWER SHELL, JASONREQUIRED EDUCATION/CERTIFICATIONS:A Bachelor's degree in information technology systems, computer science, or related field and 6 years of experience in information technology systems or related area.PREFERRED EDUCATION/CERTIFICATIONS:.Multiple Industry Certifications in field. MCP, MCSE, CloudSkills:Category Name Required Importance Level Last Used ExperienceAdministrative - Organizational Skills - Yes - 1 - Expert - Currently Using - 4 - 6 Years -Administrative - Verbal Communication Skills - Yes - 1 - Expert - Currently Using - 4 - 6 Years -Administrative - Written Communication Skills - Yes - 1 - Advanced - Currently Using - 2 - 4 Years -Cloud - cloud platforms / environments - Yes - 1 - Advanced - Currently Using - 2 - 4 Years -GPO (Windows Group Policy Object) Administration - GPO (Windows Group Policy Object) Administration - Yes - 1 - Expert - Currently Using - 4 - 6 Years -Miscellaneous - Change Management - Yes - 1 - Advanced - Currently Using - 2 - 4 Years -Networking & Directories - Active Directory - Yes - 1 - Lead - Currently Using - 6 + Years
(Please ensure email matches your resume email)
(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)
By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email