Provides administrative support to either a team or individual. Duties may include fielding telephone calls, reviewing and responding to email inquiries, word processing, updating spreadsheets and presentations, and filing.

Administers staff functions in support of program area
Manage the registration for contract bidding requiring proficiency with Pre-Construction module, to grant bidding access for contractors.
Manage Customer Service in-bound calls and inquiries by either promptly answering the inquiry with knowledge of the client or direct the requestor to the correct contact.
Support Business Systems Consultants with internet postings and other tasks as needed
Administer report database insuring that all reports are present and correcting for current letting date and uploading missing documents.
Administer the pay item bid analysis reports for the Construction Cost and Estimating groups using the Preconstruction software.
Provide support for the three main divisions with other work related duties as needed. Archiving reports, validating dates in reports and organize construction pre-bid meeting information/data.
The position requires ability to recognize and maintain confidentiality concerning employee information, contractor information, and bid analysis tools and data.
Performs related duties as required.

JOB REQUIREMENTS
Specialized knowledge of theories, principles, and practices of administrative management
Working knowledge of state governmental administrative structure
Working knowledge of assigned program area
Effectively communicate, both orally and in writing

DIFFICULTY OF WORK
Incumbent uses judgment to recommend appropriate methods and procedures to handle a wide range of situations encountered. Individual cases may involve multiple variables to be considered which could significantly affect possible outcomes for the program involved.

RESPONSIBILITY
Incumbent advises a program director on non-routine administrative decisions which significantly affect the administration of the program in the assigned area. Program purpose and goals is set and unusual program and minor deviations from the norm are discussed with program administrator at the discretion of Incumbent. Work is reviewed for soundness of judgment and conformance with general client policy and guidelines.

PERSONAL WORK RELATIONSHIPS
Incumbent works with a wide range of client staff as well as directors and their representatives of other client and the general public to explain and interpret policy and procedures to ensure coordination and cooperation.

Skill - Required / Desired - Amount of Experience
Prior experience with contract bidding, letting or prequalification, preferrably in trasportion, construction or public procurement - Required - 1 Years
Prior experience with report and database administration. - Required - 1 Years
Prior experience handling information with confidentiality. - Required - 1 Years
Strong written and oral communication. - Required -
Working experience with Microsoft Office Suite - Word, Teams, Excel, Outlook. - Required -
Public sector administrative experience. - Highly desired - 1 Years
Prior call center or service experience in a technical environment. - Highly desired - 1 Years