Description:
Coordinates and has direct responsibility for a program, project, event or program. Creates and implements administrative systems to manage area of responsibility. Serves as main source of information, effectively responding to inquiries from potential customers, participants, academic collaborators. Prepares and maintains records, reports, budget and plans. May maintain a web page, website, or program materials. Requires 2 to 3 years of related experience, excellent interpersonal and communication skills. Ability to work independently with minimal supervision and direction. Able to plan, prioritize, and track work. Basic or better proficiency on common office software.
The Mentoring Coordinator's primary responsibilities include:
? Overseeing and supporting students as they engage in learning through the Mentoring program by, for example, assisting with technology use and troubleshooting.
? Organizing logistics for the mentoring program and youth programing events, including: mentor-mentee matching, schedule management, room/space reservations, supply procurement, communication with program participants, coordination with program participants and internal and external constituents, A/V support, and food ordering.
? Supervising and guiding undergraduate mentors during mentoring sessions.
? Implementing administrative systems/procedures to support programs.
? Providing plant, garden and invertebrate animal care.
? Overseeing systems for collecting and maintaining program and scholarship applications, event registrations, program databases, and event/program attendance.
? Managing data related to program/event participation including gathering information from multiple sources to prepare schedule and ad hoc reports that identify trends.
? Preparing and maintaining programs records to ensure compliance with University requirements and/or government regulations.
? Oversee a safe and risk-free atmosphere for children, staff and community members.
? Scheduled responsibility for supporting general Ed Portal operations; including supporting set up and clean-up of programs, answering phones, and managing the front desk.
Skill Requirements
? Strong written and verbal communication skills
? Comfort with Microsoft Office suite of products (Word, Excel, Outlook), Google Suite of applications (Docs, Sheets, Slides) and web-based applications such as Eventbrite, Asana, and Sumac
? Previous customer service experience
? Previous experience working with elementary school students helpful
? Ability to pass a CORI/SORI check
Required Technical Skills/Knowledge:
Strong written and verbal communication skills
Comfort with Microsoft Office suite of products (Word, Excel, Outlook), Google Suite of applications (Docs, Sheets, Slides) and web-based applications such as Asana and Sumac
Previous customer service experience
Previous experience working with elementary school students and/or families helpful
TOP SKILLS:
Technical - Excel proficient, Microsoft Suite, Asana, Airtable, Data Management, experience with onboarding
Notes:
Schedule
? Typical work hours are: 11:00 AM – 7:00 PM, Monday – Thursday, 9:00 AM – 5:00 PM, Friday (In between semesters, the hours are 9:00 – 5:00 Monday – Friday)
? Ability to work early weekday mornings starting at 7:30am (1-2x a semester), evenings, as well as weekends (1-2x a semester) as business and program needs may dictate
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status