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AI Learning Experience Designer


Reference Number: SMILID29

AI Learning Experience Designer
experience  Not Disclosed
location  Chicago, IL (100% Remote)
duration  8.5 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Transportation
duration  $-4/hour - $1/hour
Job Description

Description:

Job Summary:
The AI Learning Experience Designer is a new role that combines instructional design knowledge with merging AI capabilities in learning design, development and delivery. The individual will be responsible for creating engaging technical product training for employees, partners, and customers, and for integrating AI tools into content creation, curation, and delivery processes. This role is ideal for a creative learning professional who enjoys working with interactive content, possesses a strong interest in leveraging emerging technologies to accelerate product readiness, and can champion scalable, AI-enabled learning strategies that directly support business outcomes.

Key Responsibilities:
Design interactive, visually engaging online training modules that explain technical concepts, product features, and role-based workflows
Develop multimedia learning assets including videos, animations, simulations using tools like Articulate Storyline, Rise, Adobe Creative Cloud, Blender, Camtasia, and Vyond
Apply instructional design methodologies to ensure learning effectiveness and alignment with business needs
Collaborate with subject matter experts and product managers to ensure technical accuracy and relevance of content
Integrate generative AI tools (e.g., Google Gemini, ChatGPT, NotebookLM) into learning design processes to accelerate development timelines and scale content creation
Structure content for reuse and retrieval through AI agents, enhancing access to performance support and role-specific knowledge
Curate, tag, and organize learning content to improve discoverability and support AI-powered learning experiences
Provide oversight and refinement of AI-generated learning content to ensure instructional quality and tone consistency
Contribute to the development of internal best practices for designing AI-ready learning materials

Qualifications:
Associate's OR Bachelor's Degree
3+ years of experience in instructional design, learning experience design, or related roles
Experience developing online training using eLearning authoring tools (e.g., Articulate Storyline, Rise, Adobe Creative Cloud)
Strong understanding of adult learning principles, content modularization, and task-based learning
Demonstrated interest in AI and experience using generative AI tools in content development or delivery
Ability to translate technical subject matter into engaging and effective training experiences
Creative and analytical mindset to address training challenges and adapt to rapidly evolving technologies
Strong collaboration and communication skills with the ability to manage multiple projects and stakeholders
Experience designing AI-driven learning tools (e.g., chatbots, conversational agents, or intelligent tutoring systems) preferred
Familiarity with prompt engineering, metadata tagging, or AI-integrated content delivery strategies preferred
Understanding of product-based training, modular content architecture, or performance support frameworks preferred
Experience working in a fast-paced, cross-functional learning environment preferred

Main Responsibilities:
Designing and creating interactive online courses to explain complex technical concepts.
Developing diverse learning materials like videos, animations, simulations, and assessments.
Gaining a deep understanding of hardware/software products and translating technical features into training.
Collaborating closely with subject matter experts (SMEs) and product managers.
Managing assigned projects and meeting deadlines.
Publishing and managing content within the Learning Experience Platform (LxP).
Adhering to established processes, guidelines, templates, and corporate branding.
Collecting and analyzing learner feedback for continuous improvement.


Key Contributions:
Designing and developing engaging online learning modules for new or existing technical products, contributing to the immediate training pipeline.
Collaborating effectively with SMEs to quickly gather accurate product information and build foundational relationships.
Utilizing expertise in authoring tools to produce initial high-quality, interactive learning materials that are ready for deployment.

Must-Have Qualifications:
Bachelor’s Degree in Graphic Design, Instructional Design, Technical Communications, Computer Science, or a related field (or a combination of related education and work experience).
2-4 years of experience in graphic design, instructional design, technical writing, or online learning development, including experience with standard authoring tools.
Basic understanding of instructional design models and adult learning principles.
Ability to quickly learn and understand core technical features and user workflows.
Proficiency in using course authoring tools and basic graphic and video design software.
Keen eye for layout, typography, color theory, and current design trends.
Excellent written and verbal communication skills.
Collaborative spirit and willingness to actively engage with SMEs.
Eagerness to learn and develop skills in new tools and technologies.


Software Proficiency:
Articulate Storyline
Adobe Creative Suite
Blender
Vyond

Work Environment & Requirements:
Work Environment: Provide the type of work environment.
Home office

Notes:
Remote
M-F, 8-5. Must be in EST due to international partners.


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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