Job Description:This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times.Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.Required Skills2+ Years of Customer Service experienceAble to work onsite and have reliable transportationEducationHigh School DiplomaPreferred SkillsExperience Performing Eligibility ReviewsVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Job Description:This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times.Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period.Required Skills2+ Years of Customer Service experienceAble to work onsite and have reliable transportationEducationHigh School DiplomaPreferred SkillsExperience Performing Eligibility Reviews
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