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Benefits and Eligibility Specialist

Tucson, AZ

2.0 Months

Full-Time $17-$22/hr

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Posted: Jul 09, 2026

Ref: RKAZTA91

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Benefits and Eligibility Specialist

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Position Overview

This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times. The position communicates effectively with applicants and recipients of public assistance programs to address customer concerns and determine appropriate resolutions; advising applicants on what assistance programs may benefit them and then helping them receive that benefit. Explain rules and policies to claimants, representatives, employers, doctors, state and federal agencies and solicit information to make qualification determinations. Travel may be required to various locations for off-site meetings, training, or conferences.

Required Skills
2+ Years of Customer Service experience
Able to work onsite and have reliable transportation
High School Diploma
Strong Written and Verbal Communication Skills

Preferred Skills
Experience Performing Eligibility Reviews
Previous Insurance Adjudicator Experience

Notes:
100% Onsite
Training will last 7 weeks roughly, all in person.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

Join VIVA and Grow

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Benefits and Eligibility Specialist

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