Work location may be hybrid with the potential to have some time at home based on performance and business need.Description:What you will do:Third party insurance claim billing and follow up associated with the dispensing of prescription medication using the bill method required by the payer.Transmit or submit claims (paper, electronic) to insurance payers for reimbursement.Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes, and pharmacy or shipping errors.Maintain supporting chronological notes that detail actions taken to resolve outstanding unbilled claims.Maintain patient demographic information in data collections systems.Work all billing reports and queues while remaining in accordance with payer and company policy guidelines.Research and respond by telephone, via the internet, and in writing to patients, physician's offices, insurance companies, and governmental payers regarding billing issues and problems as well to expedite claims processing.Required Qualifications1+ year(s) experience performing healthcare reimbursement, medical insurance billing, collections, or related work.Must have good computer skills. Experience in MS Office, specifically TEAMS, Excel, Outlook, and Word.Effective customer service skills and experience that shows ability to work in a team environment.Ability to communicate with clientele in a professional manner; both verbally and written.Must live within a 1 hour commute to the client office.Experience in MS Office, specifically Excel, Outlook, and Word.Preferred QualificationsBilling/Collections experience.Customer service in healthcare environment.Experience working with a healthcare reimbursement system.Attention to detail.Ability to utilize analytical skills.EducationVerifiable High School diploma or GED is required.Notes:Schedule: Monday-Friday 8:00AM-4:30PM EST (Flex Start after training)Work location may be hybrid with the potential to have some time at home based on performance and business need.Training: 2-3 weeks of trainingVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:What you will do:Third party insurance claim billing and follow up associated with the dispensing of prescription medication using the bill method required by the payer.Transmit or submit claims (paper, electronic) to insurance payers for reimbursement.Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes, and pharmacy or shipping errors.Maintain supporting chronological notes that detail actions taken to resolve outstanding unbilled claims.Maintain patient demographic information in data collections systems.Work all billing reports and queues while remaining in accordance with payer and company policy guidelines.Research and respond by telephone, via the internet, and in writing to patients, physician's offices, insurance companies, and governmental payers regarding billing issues and problems as well to expedite claims processing.Required Qualifications1+ year(s) experience performing healthcare reimbursement, medical insurance billing, collections, or related work.Must have good computer skills. Experience in MS Office, specifically TEAMS, Excel, Outlook, and Word.Effective customer service skills and experience that shows ability to work in a team environment.Ability to communicate with clientele in a professional manner; both verbally and written.Must live within a 1 hour commute to the client office.Experience in MS Office, specifically Excel, Outlook, and Word.
Preferred QualificationsBilling/Collections experience.Customer service in healthcare environment.Experience working with a healthcare reimbursement system.Attention to detail.Ability to utilize analytical skills.EducationVerifiable High School diploma or GED is required.Notes:Schedule: Monday-Friday 8:00AM-4:30PM EST (Flex Start after training)Work location may be hybrid with the potential to have some time at home based on performance and business need.Training: 2-3 weeks of training
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