ResponsibilitiesEvaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare.Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers.Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.Preferred QualificationsHospital ExperienceCustomer Service experienceElectronics ExperienceBioMedical I ExperienceBasic QualificationsAssociates degree, Bachelor's degree, military education or High School Diploma/GED with 4+ years of experience servicing medical equipment.2+ years of experience servicing medical equipmentExperience with electronic digital circuitry and electronic and electro-mechanical devicesExperience interpreting schematic diagramsAbility to lift/move up to 35lbs.Note :1st Shift100% onsiteTravel Required (% of travel) – NoVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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