Description:
Monitor incoming requests and the status of repair, maintenance, shipping, receiving, and delivery service requests and activities, completing requests on schedule
Coordinate service requests with employees, Facilities personnel, and vendors Act as liaison to the property management, and vendors for projects or work requests
Manage building and equipment maintenance schedules, perform building and equipment maintenance
Clean/maintain carpeting throughout the client
Maintain client meeting and conference rooms: maintain calendars, set up daily conference configurations, schedule/perform maintenance for all conference equipment, and schedule/maintain janitorial services for conference rooms Develop and maintain conference room schedule to coincide with conference room calendars
Provide on-site audio-visual assistance and training as needed for conferences. Ensure that working environments are clean and that technology in common spaces are functional
Coordinate internal personnel moves
Restructure and maintain modular furniture systems and office furniture Responsible for maintaining floor maps using provided software
Participate in the creation and maintenance of the emergency action preparedness plans
Maintain the key issuance and tracking for the client
Perform conference deliveries/pick-ups utilizing a client vehicle
Coordinate and provide courier services to multiple locations utilizing a client vehicle as needed
Operate mail room and warehouse equipment, distribute and process client mail, Fed Ex, UPS, U.S.P.S., and other deliverables
Utilize a variety of shipping data bases, and input data pertaining to numbers of address corrections, additions, and deletions necessary to keep required data bases current
Ensure completion of building inspections, safety equipment/supply inspections, and assist with client safety training
Knowledge, Skills & Abilities (KSAs):
Knowledge in: Computer use
Analyzing and problem-solving techniques Floor plan design software
Safety procedures and safety equipment Database management procedures
Data entry
Inventory and warehouse experience
Skills in:
Time management, organizational and problem solving
Analyzing data and preparing reports
Effective data analysis techniques and report preparation
Recognizing and resolving complex and /routine problems
Developing interpersonal relationships with peers, customers, and general public Written and verbal communication
Performing safety Inspections to comply with environment National, local laws, regulations and codes
Planning, organizing, and facilitating tasks
Excellent customer service
Utilizing mail room software and equipment
Using of power tools, hand tools, warehouse equipment, AV equipment, shipping and receiving equipment relating to building operations/maintenance
Basic skill in using Microsoft Outlook, Word, and Excel
Ability to:
Interpret and implement departmental rules, regulations, policies, and procedures relating to the assignment
Perform and manage technically complex projects using independent judgment and personal initiative
Critical thinking, problem solving, and project management
Work independently as well as part of a team
Prioritize to meet deadlines in a fast-paced environment
Properly plan and organize
Multi-task (e-mail, phone, etc.)
Ability to lift 50 lbs.
Notes:
May have to travel between buildings in downtown Phoenix.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status