We’re seeking a mid-level Business Analyst to lead requirements gathering, analyze business processes, and support solution delivery. Must have strong analytical skills, experience with Azure DevOps or similar tools, and excellent communication abilities. Agile experience and SQL knowledge preferred.ResponsibilitiesRequirements Analysis & DocumentationLead requirements elicitation sessions with business stakeholders and technical teams.Analyze and document business processes, workflows, and system interactions.Develop detailed business requirements, functional specifications, user stories, and acceptance criteria.Ensure requirements are clear, complete, and traceable throughout the project lifecycle.Solution Design & ValidationCollaborate with architects and developers to ensure solutions align with business needs.Support testing activities by creating test cases, validating functionality, and coordinating user acceptance testing (UAT).Identify gaps, risks, and dependencies; propose mitigation strategies.
Stakeholder EngagementAct as a primary point of contact for business units during project execution.Facilitate workshops, demos, and status meetings to ensure alignment and transparency.Communicate effectively with technical and non-technical audiences.Process Improvement & MentorshipRecommend process improvements and automation opportunities.Mentor junior Business Analysts and share best practices.Contribute to standards and templates for documentation and requirements management.Skill - Required / Desired - Amount of Experienceexperience as a Business Analyst or similar role - Required - 5 Yearsstrong understanding of business process modeling, requirements elicitation techniques, and documentation standards. - Requiredproficiency with tools such as Microsoft Office, Visio, and requirements management platforms (e.g., Azure DevOps, Jira). - Requiredexcellent analytical, problem-solving, and communication skills. - Requiredexperience in Agile/Scrum environments; familiarity with writing user stories and acceptance criteria. - Requiredknowledge of SQL for data analysis and validation. - Requiredexposure to Azure DevOps for backlog management and traceability. - Required
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.