Business Analyst

Business Analyst

  Not Disclosed

  Columbia, SC

  12.0 Months

  Not Disclosed

  Not Disclosed

  Government - State

Job Description

SCOPE OF THE PROJECT:

• Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks.
• Candidates must be able to independently research, create specifications, collect status updates, lead testing, actively engage with the team and stakeholders, attend and conduct meetings, provide guidance, and respond promptly.

• Due to the current and upcoming volume of projects the Systems Integration team is responsible for, a Project Coordinator is needed to assist in managing project activities and team resources. This position may serve as a formal team leader. It will include requirements gathering with customers, developing and reviewing draft project documents, creating current and future client diagrams, providing technical advice, time and effort estimates, project artifact reviews and updates, and supporting documentation including status and grant reporting. The candidate will schedule and conduct meetings, provide agendas in advance, take meeting minutes, track tasks, assist with project and resource management, communicate with stakeholders, and provide general management assistance. This includes ensuring all project documentation is complete, stored, and available as defined by client processes and the team manager. Experience in related job titles such as a Business or Systems Analyst, IT/Program Manager, Project Administrator, Assistant Project Manager and Junior Project Manager is beneficial.

• This position will be a part of the Systems Integration team responsible for supporting critical systems and environments used by the Public Health Lab, Disease Surveillance, and other Public Health programs.

DAILY DUTIES / RESPONSIBILITIES:

• Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks. Candidates must be able to independently research, create specifications, collect status updates, lead testing, actively engage with the team and stakeholders, attend and conduct meetings, provide guidance, and respond promptly.

• The Project Coordinator will be part of the Systems Integration team focusing on Public Health integration and system modernization projects associated with Lab, Disease Surveillance, and other Health systems as needed. The candidate will work in a team environment with other Information Technology staff, Program Area system Owners and Subject Matter Experts (SME), contract and vendor staff, and external partners. The Coordinator is needed to assist in managing project activities and team resources. This position may serve as a formal team leader.

• The Coordinator will need to learn system capabilities, analyze data and reports, and work with system owners and Subject Matter Experts (SME) to understand current and future states, define business and technical requirements, draft time and effort estimates, and work breakdown. This role supports the team by performing administrative tasks such as scheduling and conducting meetings, drafting agendas, taking meeting minutes; developing, reviewing, and updating project documents including charts and diagrams; task tracking, status and grant reporting, communicating with stakeholders and general assistance for the Systems Integration manager. All documentation should be complete, stored, and available as defined by client processes and the team manager. All work should align with industry best practices, comply with client regulatory laws, and ensure business continuity.

Specific duties and responsibilities will include but are not limited to the following:

• Study and learn system capabilities associated with assigned Health and Integration systems.
• Work with Program Area System Owners and Subject Matter experts to learn and document their business functions, processes, requirements and needs.
• Work with the team to create and update technical documentation and requirements
• Assist with gap analysis of current client to future client to ensure business and process requirements are met.
• Prepare and manage project documents.
• Create system, architecture, and data flow diagrams using Microsoft Visio including current and future client diagrams.
• Schedule and conduct stakeholder meetings providing agendas in advance
• Facilitate communication between the team and stakeholders throughout the project life cycle.
• Assist with resource scheduling to ensure effective, efficient meetings and task completion.
• Ability to plan, organize, review, implement multiple projects and their milestones to completion.
• Support the team to help them complete project tasks.
• Monitor project progress and create project status reports for assigned Health Programs and Office of Information Technology.
• Create supporting work requests and/or project documentation in approved tracking systems (i.e. Remedy, DevOps, JIRA).
• Problem solving to resolve minor issues without assistance and escalation.
• Assist with ensuring that customer and technical needs are met as projects advance.
• Foster a positive project outlook and team motivation.
• Manage project management documents such as, without limitation, the project plan, schedule, time and effort estimates, work breakdown, lessons learned, or scope statement, as assigned.
• Support team members when implementing risk management strategies.
• Assist with reporting and dashboard projects using SQL, Excel and Power BI.
• Compile, document, and present project status and grant updates.
• Adheres to Information Technology application development standards and security requirements.
• Update SharePoint content associated with system collaboration sites.
• Assist with and/or lead system validation to ensure technical requirements are met.
• Document defects including steps to recreate the issue
• Assist with production rollout to ensure minimal disruption of services.
• Assist with the system software life cycle process.
• Work with Program Area and IT to present key information for improvements.
• Maintain system protocols by writing and updating procedures.

• Assist with the development of policies and procedures to conform and comply with client standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, client InfoSec Requirements


• The candidate will work closely with the Systems Integration Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customers and subject matter experts for the system design, testing, and validation.

• This will also include compliance with client security policy/procedures as well as integrating systems when possible, to streamline staff workflows, user security, and data correction.

Module support of the project.

• The client will require that selected personnel sign the client confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
• The client will not accept any offers including an “up-lift” charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the client contract terms.
• Contractors must be onsite during each week throughout the term of the contract.
• Follow client IT Standards, policies, and procedures to include documentation.
• All source code (compiled and un-compiled) will become the sole property of the client. Any source code, data, product, or functionality resulting from this SOW or previously owned/developed by the client will remain the sole property of the client and is not to be incorporated into the core product of any vendor's application. Any modifications and interfaces developed under said contract will not be used by the contractor for any independent project of the contractor or published or publicized by the contractor without written permission of The client.
• The client has the final say on all programming choices.


Client Support:

The client will provide:

• All required information including formulas, data, and mechanisms to check output.
• Staff to assist with any application or data questions.
• Conference rooms and scheduling for any application demos.
• A workstation with the required software. The workstation may be physical or virtual depending on the amount of remote work.

Required skills (rank in order of importance):

• Ability to analyze and document, business and system processes using various methods and tools.
• Knowledge of information technology field, best practices, organization, and operations
• Expertise designing, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements
• Written communications skills, verbal communications skills.
• Understanding of it development and implementation projects
• MS office (word, excel, PowerPoint, Visio), MS SharePoint
• Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form
• Analytical skills
• Technical writing
Software development lifecycle – SDLC

Preferred skills (rank in order of importance):

• Team / project management
• Experience with security and data classification related to CDC, HIPAA, CJIS, PHI, PII
• Experience with industry standard information security practices
• Azure devops / JIRA/ remedy
• MS project
• Public health / disease surveillance systems / LIMS experience
• Hl7 (v 2.3.1 - 2.5.1)
• MS t-SQL(stored procedures, advanced queries, optimization)
• Xml / XSD/ XSLT
• LONIC/ SNOMED
• Critical thinking skills and problem resolution


REQUIRED EDUCATION:

• Bachelor's or master's Degree in a relevant field of work or equivalent work experience.


Skills:

Category Name Required Importance Level Last Used Experience
Administrative - Interpersonal Skills - Yes - 7 - - - -
Administrative - Technical Writing - Yes - 9 - - - -
Administrative - Verbal Communication Skills - Yes - 4 - - - -
Administrative - Written Communication Skills - Yes - 4 - - - -
Administrative - Problem Solving Skills - No - 9 - - - -
Database Platforms - MS SharePoint - Yes - 6 - - - -
Database Platforms - PHI/PII data - No - 2 - - - -
Database Platforms - SQL Server tools: Profiler - No - 7 - - - -
Database Platforms - SQL Tuning - No - 7 - - - -
Development Tools - T/SQL Queries - No - 7 - - - -
Education - Information security compliance standards - No - 3 - - - -
Miscellaneous - Ability to analyze and document, business and system processes using various methods and tools. - Yes - 1 - - - -
Miscellaneous - Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form - Yes - 7 - - - -
Miscellaneous - Analytical Skills - Yes - 8 - - - -
Miscellaneous - KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD, BEST PRACTICES, ORGANIZATION AND OPERATIONS - Yes - 2 - - - -
Miscellaneous - Time Management - No - 1 - - - -
Packaged Applications - MS Office (Word, Excel, PowerPoint, Visio) - Yes - 6 - - - -
Packaged Applications - MS Project - No - 5 - - - -
Packaged Applications - Remedy - No - 4 - - - -
Program Management - Software Development Lifecycle - SDLC - Yes - 9 - - - -
Program Management - Management - No - 1 - - - -
Program Management - Project planning experience, including effort estimation on technical tasks and resource allocation - No - 1 - - - -
Program Management - Supervisory Leadership Experience - No - 1 - - - -
Program Management - RUP methodology - PLC - Project Life Cycle Methodology - Yes - 9 - - - -
Programming Languages - TRANSACT-SQL - No - 7 - - - -
Programming Languages - TSQL stored procedure - No - 7 - - - -
Programming Languages - XML (XSLT, XPath, XQuery etc.) - No - 8 - - - -
Software Framwork - JIRA framework - No - 4 - - - -
Specialties - Expertise designing, implementing, and supporting Enterprise-grade technical solutions meeting complex business requirements - Yes - 3 - - - -
Specialties - Understanding of IT development and implementation projects - Yes - 5 - - - -
Specialties - Experience with security and data classification related to CDC, HIPAA, and CJIS - No - 2

Notes:

Remote 50%
Standard Hours Mon -Fri 8am-5pm EST. Could be occasional after-hours/weekend support. Will be coordinated as-needed.
Some flexibility may be possible. We prefer people to start between 7 & 9 AM (finishing between 4 & 6 PM).
The position will be utilized for 40 hours per week for the duration of this project.
The selected candidate may be able to work flexible hours during the week to provide coverage on weekends.
Total week hours (to include the weekend) should not exceed 40 unless approved in advance (i.e., hours worked on Saturday and/or Sunday would be deducted from hours worked Mon-Fri).
This position would need to be available to support critical systems during business hours, on off hours, and weekends.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.