We are looking for a proficient problem-solver who is adept at creating action plans based on business needs. The Business Analyst will be responsible for the documentation, analysis, and elicitation of business and technical needs across multiple business units. Exceptional communication skills and a proven ability to communicate technical and business requirements alike are keys to success for this Business Analyst role! Claims processing knowledge a Bonus!Key responsibilitiesEvaluate current operational procedures, identify inefficiencies, and propose strategies to achieve operational excellenceBuilds relationships and collaborates with business units, development teams, and other stakeholders to gather, analyze and prioritize requestsEnsures that complex requirements are executable, testable, complete and not ambiguousDocuments and elicits requirements through user stories, use cases, process flow diagrams, etc.Technical skills including Word, Excel, PowerPoint, Viso and Jira (or similar tool)Experience on a variety of simple to complex projectsBachelor's Degree in Computer Science, Management Information Systems, Business Administration or equivalent work experienceProven ability to elicit and document requirements in a clear and concise mannerMust be able to communicate to all levels in an organization, strong problem-solving skills, adaptable, flexible, proactive and willing to take ownershipFlexible in adjusting to demands and challenges, with ability to work at a fast pace, in a high-volume environment and meet tight deadlinesExperience and commitment to identify and drive improvements to existing processesExperience with Agile methodologyExperienceAt least 5 years in a business analyst roleAbility to analyze data within systems and understand workflowFamiliar with data analysis tools and softwareStrong documentation skillsExperience working with cross-functional teams including ITFunctional understanding of technologyExceptional communication skills, both written and verbalThe ability to collaborate effectively with multiple teams and stakeholders at all levels of the organizationClaims processing knowledge and large program experience a BonusNote :Onsite/hybrid in Chicago or Richardson. Hybrid is REQUIREDContract to Hire.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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