Business Analyst/Consultant

Business Analyst/Consultant

  Not Disclosed

  Madison, WI

  6.0 Months

  Not Disclosed

  Not Disclosed

  Government - State

Job Description

The client is looking for Business Analyst/Consultant II's

This position will be responsible for facilitating analysis of various human resource (HR) processes for within the client. The work will involve reviewing documentation, developing questions, scheduling meetings, facilitating discussions, creating process maps, soliciting feedback, summarizing findings, and developing recommendations for process improvements. The goal of this work is to better understand current processes, how they differ across client, and where standardization might be possible.

This position will work closely with HR professionals who are subject matter experts on HR processes and will collaborate with HR leadership to produce deliverables and recommendations. The position will report to and receive guidance from the tHRive Project Team.

Core responsibilities

Process Mapping: Understand and document the current and updated HR processes in detail. This includes conducting interviews with HR professionals, observing their daily operations if necessary, and reaching consensus on how these processes should be represented. Summarize findings of where processes are different. Report out to workstream co-leads and the tHRive project management team where commonalities and differences exist. Assist in identifying where differences can be amended. These findings will contribute to identifying process improvement projects.
Process Analysis: Identify bottlenecks, inefficiencies, and areas for improvement in the current processes, summarize and provide feedback to the tHRive project management team.
Communications: Synthesize findings during process mapping, data analysis, survey findings, etc. And provide feedback to the workstreams and tHRive project management team. This information will assist in finding process improvements across the client.
Document Preparation: Summarize findings and customize documents to meet the needs of diverse audiences.
Feedback Solicitation: Present information to various groups and solicit input to ensure findings are accurate and recommendations are supported.
Solution Design: Develop and propose solutions to improve efficiency, reduce waste, and enhance consistency in HR processes across the client.
Creating Resource Libraries: Solicit, categorize, and format interview questions, PDs, etc. to create a library of resources for HR staff.
Queries: Facilitate meeting with end users to review reports that have not been utilized and report out findings.
Data: Analysis of available data to provide guidance and consultation with HR professionals regarding current and future processes and identify data gaps.
Reports: Run actively used reports to confirm efficiency and integrity of the data.

Top Skills & Years of Experience:
Two years' experience facilitating process mapping efforts in a service environment.
Two years' experience managing projects and meeting deadlines.
Two years' experience producing written documentation and recommendations.
General understanding of HR processes.
Experience with validating data found in reports and queries.

Nice to Have:

Two years' experience analyzing or implementing information technology solutions.
Three years' experience working in an HR setting or directly supporting HR project management or strategic planning.
Three years' experience working in a government setting.


Business Operations and General Business - OPERATIONS - Y - 1-3 Years - Beginner - < 1 Year ago
Engineering - PROCESS ANALYSIS - Y - 1-3 Years - Beginner - < 1 Year ago
Engineering - PROCESS IMPROVEMENTS - Y - 1-3 Years - Beginner - < 1 Year ago
General Management - MANAGING PROJECTS - Y - 1-3 Years - Beginner - < 1 Year ago
Human Resources - HR PROGRAM MANAGEMENT - Y - 1-3 Years - Beginner - < 1 Year ago
Human Resources - HR PROJECT MANAGEMENT - Y - 1-3 Years - Beginner - < 1 Year ago
Technical Writing - DOCUMENTATION - Y - 1-3 Years - Beginner - < 1 Year ago



Notes:

With a minimum expectation of 1-2 days per week in office (typically Wednesdays) with some additional times in person as needed for further engagement with Workstream Teams.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.