Business Analyst/Consultant

Business Analyst/Consultant

  Not Disclosed

  Madison, WI (100% Remote)

  4.0 Months

  Not Disclosed

  Not Disclosed

  Government - State

  $42.2/hour - $47.2/hour

Job Description

This business analyst will be responsible for facilitating the communication with IT staff and business customers to assist in the development, implementation, and support of a multi-year, multi-phase enhancement project as well as quality control and testing web applications developed in the Child Care Child Welfare (CCCW) section with the client.
The business analyst will understand business objectives and problems and identify alternative solutions. Working with the PM, the incumbent will manage the process of taking business requirements and translating them into technical requirement that, technologists will use drive requirements to design. The incumbent will also perform quality assurance (QA) testing as releases are moved from system testing to QA testing environments, as well as being a liaison between the business user acceptance testers to report bugs back to the technical team. The Business Analyst is also expected to provide excellent customer service through numerous collaborative working sessions by driving and facilitating requirements gathering meetings or assisting in UAT testing processes with the customer. The individual coming into this role must have strong communication skills and be a team player because they will be working so closely with the entire technical project team and will have involvement with business area partners. Knowledge of client programs, prior experience with the client CARES system and familiarity with the client application systems, procedures, and development standards is highly preferred and familiarity with the client application is a plus.





Essential Job Skills:

Experience working on an application development team within a complex organization to collect, document, and disseminate business requirements utilizing industry standard techniques.
Experience working on Agile and Waterfall development teams
Strong facilitation skills of small to large groups, including knowing when and how to regain group focus and use of the ‘parking lot’
Ability to adjust presentation and facilitation approach suitable for executives and workers
Ability to “tell the story” Using verbal and visual approaches
Holistic knowledge of the overall requirements process, business and technical
Prior use of requirements tools and experience/demonstrated knowledge of how they may interact with applications used for management of bugs, issues, testing, design and development
Ability to quickly understand business drivers, model existing processes and facilitate and guide business constituents to developing future state requirements, rather than solutions
Adaptability and flexibility when working with multiple clients with varying degrees of knowledge and ability/availability to participate. In other words, ability to be creative in helping clients provide the requirements and detail needed
Experience in a large scale, multiple constituent organization to understand and anticipate change management, training, support, and overall operational handoffs needed
Familiarity with the BABOK, or certifications offered through the International Institute of Business Analysis is preferred
Reviews, analyzes, and evaluates business systems and user needs
Formulates systems to parallel overall business strategies
Experienced with business process reengineering
Experience with business process mapping and workflow diagrams
Collaborates to prepares solution options identify risk
Evaluate software development procedures used to verify that programs function according to user requirements.
Evaluate program output and reports for accuracy and policies and procedures for quality.
Review new or modified application/functionality, including documentation and specifications, to determine if final solution(s) will perform according to user request and conform to guidelines.
Recommend improvements or corrections to development team.
The candidate should have strong communication skills and should be a team player.



Top 3-4 desired skills required for the position:

Experience working on multiple projects simultaneously and gatherings requirements on projects estimated at over 5,000 hours of work.
Strong analytic and problem-solving skills
Creating and maintaining artifacts such as: business requirements documents, requirements traceability matrices, and test plans
Ability to independently analyze, document, and speak competently to business objectives, gaps, needs and problems.
Creation of automated testing scripts



List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require)



Qualification:

Analytical and problem-solving skills. Has provided production support to applications post-production   -                10 years
Requirements Analysis & Elicitation          -              10 years
Change Management    -              10 years
Use case development  -              10 years
Demonstrated experience in the design and utilization of performance measures and report        -              10 years
Business Process Improvement -              10 years
Standardized processes and procedures implementation               -              10 years
Ability to develop and implement quality assurance processes and procedures including test/use cases   -                10 years
Ability to navigate and query a relational database           -              10 years
Business Process Flow Diagraming            -              10 years
Develop Design Specifications    -              10 years
SQL        -              10 years
Documenting business process  -              10 years
Develop test plans and procedures          -              10 years
Writing test scripts using automation testing suites          -              10 years
Testing methods/techniques including creation and execution of unit, system, and user acceptance plan -                10 years
Ability to perform testing of applications, facilitate testing by others, document results   -              10 years
Regression testing           -              10 years
Manage systems (QA) testing and support user acceptance testing            -              10 years
Experience in usability testing or equivalent user interface test measures               -              10 years



Business Analyst/Consultant capabilities with 10 or more years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Independently, performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.



Follows approved life cycle methodologies, creates documentation, and performs business analysis tasks and system testing. Experience with standard concepts, practices, and procedures within a particular field. Can perform with no direct supervision.



Notes:

Remote or onsite: Candidate MUST be a resident or willing to relocate prior to starting the role at their own expense. This position is currently remote, which could be subject to change.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.