Business Analyst - Electronic Document Management System (EDMS)

Business Analyst - Electronic Document Management System (EDMS)

Job Description

The client is seeking one full-time Business Analyst to support the implementation of the Electronic Document Management System (EDMS). The resource will involve collaboration across all client divisions to ensure successful deployment and adoption of the solution.

At a high level, the resource will serve as a lead analyst and integration coordinator for the EDMS initiative, responsible for guiding requirements discovery, process analysis, and integration delivery. The resource will facilitate stakeholder pre-discovery sessions, document current- and future-client processes, and ensure business requirements are fully captured and aligned with client needs, including identifying gaps for future phases. The resource will manage and coordinate all integration-related activities, developing detailed specifications and strategies for SWIFT and SEMA4, and working closely with the vendor, the client to ensure successful execution. Additionally, the resource will support testing and validation through the development of test scenarios and facilitation of UAT, while contributing to overall project planning by helping create test, communication, training, and deployment plans to support a successful implementation.

Sample Tasks

Requirements Gathering & Analysis
Lead pre-discovery sessions with client stakeholders to review each process and form.
Analyze and document current-client workflows for all identified processes and forms.
Work closely with the vendor to validate and document future-client processes, ensuring they meet client requirements.
Capture and document additional requirements not addressed by the EDMS project for future consideration.

Integration Design & Management
Coordinate and fulfill configuration and data requests from the vendor for each process/form.
Develop detailed integration specifications for SWIFT and SEMA4, covering both inbound and outbound transactions.
Collaborate on the creation of an integration strategy and project schedule, ensuring alignment with overall objectives.
Oversee integration activities in partnership with the client to ensure seamless execution.
Define and document data elements, success/failure criteria, and exception handling for all SWIFT and SEMA4 integrations.

Testing & Validation
Design and document high-level test scenarios for integrations, including success and failure paths.
Facilitate User Acceptance Testing (UAT) for forms, processes, and integrations, ensuring stakeholder sign-off.

Project Planning & Support
Assist in developing comprehensive project plans, including:
Test Plan
Communication Plan
Training Plan
Deployment Plan
Present complex information clearly and concisely.
Translate technical concepts for non-technical stakeholders.
Understand and articulate complex business processes.
Provide knowledge transfer

Desired Skills
Minimum of 8 years in an IT Business Analyst role.
At least two (2) long-term engagements (one year or more) in a Business Analyst capacity.
Demonstrated experience with enterprise-level solutions and business process improvement initiatives.
Proven experience to lead requirements gathering for complex IT projects in fast-paced environments with multiple stakeholders and business functions.
Analytical & Problem-Solving Skills

Expertise in:
Gap analysis and opportunity identification.
Problem definition and root cause analysis.
Information gathering and research.
Alternatives evaluation and creative solution development.
Implementation of effective resolutions.
Communication & Interpersonal Skills

Demonstrated success in:
Collaborating within cross-functional teams.
Building strong relationships across all levels, including senior leadership.
Managing competing priorities and navigating conflicting interests across business units.
Technical & Professional Knowledge

Advanced knowledge of:
Quality Assurance (QA) principles and practices.
Project Management (PM) methodologies.
Possession of a Business Analyst Certification (e.g., IIBA CBAP or equivalent) preferred.

Notes:
The work is expected to be done as Hybrid; partially remote/partially in person

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.