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Business Analyst - Warehouse Process Management

Milan, IL

17.5 Months

Full-Time $17-$22/hr

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Posted: May 13, 2026

Ref: JNILSC29

Position Overview

Your Responsibilities
As a SCW Analyst for the client you will work in collaboration with your customers and teammates, directly support the advancement of the Smart Connected Warehouse (SCW) initiative at client-driving transformational change to Warehouse Management solutions and processes via new and advanced system capabilities.
Provide production support for facilities with modern solutions deployed including deploying new capabilities as they are developed
Create training documentation for warehouse office and floor staff. Perform end-user training and directly support implementations

What Skills You Need (Required skills/experiences)
1+ year’s experience working within Operations and/or Engineering function
Strong communication and collaboration skills

What Makes You Stand Out (Desired skills/experiences)
2+ years of experience working in warehouse or other operation
2+ years of experience working in an engineering role in support or operations
Experience Training personnel (processes, best practices)
Experience supporting operations in the use of technical tools or IT systems

Education
Ideally you will have a degree or equivalent related work experience in the following:
Degree in Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
Degree in Business/Management discipline or equivalent experience. - University Degree (4 years or equivalent)

Support Parts IT Modernization (PITM) Implementations:
Prepare facilities for PITM implementation
Train operators on using the new warehouse management system
Troubleshoot implementation issues

Notes:
Onsite role only
Core Hours - 7:30 AM - 4:00 PM. OT hours may be requested by the client.
Travel: Canada, Indiana and Illinois
Metatarsal safety boots required.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

Join VIVA and Grow

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