Description:VIVA USA builds custom workflow portals for enterprise clients on our proprietary platform. We are looking for a results-driven Client Solutions/Business Development Manager who can take warm opportunities — identified by our RFP and account management team — and convert them into sold engagements. This is a software consulting sales role. We work on small-to-mid-size SOWs and task orders, and need someone who can close deals, write SOWs, and support delivery in a lean, entrepreneurial environment.KEY RESPONSIBILITIESSales Conversion & Client EngagementFollow up on RFP responses, leads, and prospects identified by our internal team — advancing opportunities through the sales cycle to closeConduct discovery calls, product demonstrations, and tailored solution presentations for prospective clientsBuild and nurture client relationships; serve as the trusted point of contact from initial engagement through contract awardDevelop compelling proposals and respond to RFPs/RFIs with client-specific narratives that position VIVA's solutions effectivelyCollaborate with leadership and the account management team on pipeline status, pursuit strategy, and prioritizationRepresent VIVA at client meetings, industry events, and government procurement forumsDelivery Support & Account ManagementDraft Statements of Work (SOWs) and task order responses — clearly defining scope, deliverables, timelines, and pricingCoordinate with leadership to identify, recruit, and deploy the right project team when engagements are wonManage client relationships through delivery — setting expectations, addressing issues proactively, and identifying follow-on opportunitiesQUALIFICATIONSRequired2-5 years in software consulting sales or business development — SOW/project-based engagementsDemonstrated ability to convert warm leads and RFP opportunities into closed business across multi-stakeholder sales cyclesHands-on experience writing SOWs, proposals, and project scoping documentsStrong communication and presentation skills — able to engage both technical and non-technical stakeholdersComfortable operating in a lean environment without large marketing budgets or pre-built enterprise pipelinesPreferredFamiliarity with AI-powered solutions, business analytics platforms, or system integration services — ability to speak to these capabilities in client conversationsExperience selling case management, workflow automation, or similar operational softwareGovernment procurement experience: task orders, master contracts, and cooperative purchasing vehiclesKnowledge of W/MBE certification programs or supplier diversity contracting VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:VIVA USA builds custom workflow portals for enterprise clients on our proprietary platform. We are looking for a results-driven Client Solutions/Business Development Manager who can take warm opportunities — identified by our RFP and account management team — and convert them into sold engagements. This is a software consulting sales role. We work on small-to-mid-size SOWs and task orders, and need someone who can close deals, write SOWs, and support delivery in a lean, entrepreneurial environment.KEY RESPONSIBILITIESSales Conversion & Client EngagementFollow up on RFP responses, leads, and prospects identified by our internal team — advancing opportunities through the sales cycle to closeConduct discovery calls, product demonstrations, and tailored solution presentations for prospective clientsBuild and nurture client relationships; serve as the trusted point of contact from initial engagement through contract awardDevelop compelling proposals and respond to RFPs/RFIs with client-specific narratives that position VIVA's solutions effectivelyCollaborate with leadership and the account management team on pipeline status, pursuit strategy, and prioritizationRepresent VIVA at client meetings, industry events, and government procurement forumsDelivery Support & Account ManagementDraft Statements of Work (SOWs) and task order responses — clearly defining scope, deliverables, timelines, and pricingCoordinate with leadership to identify, recruit, and deploy the right project team when engagements are wonManage client relationships through delivery — setting expectations, addressing issues proactively, and identifying follow-on opportunitiesQUALIFICATIONSRequired2-5 years in software consulting sales or business development — SOW/project-based engagementsDemonstrated ability to convert warm leads and RFP opportunities into closed business across multi-stakeholder sales cyclesHands-on experience writing SOWs, proposals, and project scoping documentsStrong communication and presentation skills — able to engage both technical and non-technical stakeholdersComfortable operating in a lean environment without large marketing budgets or pre-built enterprise pipelinesPreferredFamiliarity with AI-powered solutions, business analytics platforms, or system integration services — ability to speak to these capabilities in client conversationsExperience selling case management, workflow automation, or similar operational softwareGovernment procurement experience: task orders, master contracts, and cooperative purchasing vehiclesKnowledge of W/MBE certification programs or supplier diversity contracting
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