Position SummaryThis commercial leader is responsible for driving revenue growth and increased market share for client’s hydration and hygienic products and solutions for facilities retrofits. Primary focus will be on establishing end-user relationships via consultative sales methods to guide customers along their preferred path of purchase (distribution, service providers, OEMs, and Manufacturers’ Sales Reps). This leader will develop and implement sales and marketing objectives, strategies, processes, and programs for facilities retrofits to enable client product distribution. This high visibility commercial role will leverage key cross-functional partnership with client’s commercial, marketing, finance, and operations teams to effectively drive facilities retrofit business growth across channels.ResponsibilitiesCreate facility retrofit demand and sales through end-users, distributors, manufacturer’s sales agencies, OEMs, and service providers for client hydration and hygienic products.Develop salient customer value propositions, programs, and processes that expedite market share expansion for hydration and hygienic products by leveraging customer and industry insights.Cultivate and manage strategic customer relationships with key stakeholders—end-users, partners, and industry.Build and manage an ambitious Facilities Retrofit sales funnel, leveraging CRM for account management, forecasting, and daily work.Provide qualitative voice-of-customer (VOC) insights to client organization regarding customer purchase cycles, 4P’s requirements, Facilities Retrofit industry trends, and competitive positioning.Identify and communicate “80/20” continuous improvement opportunities that result in increased ease of doing business, improved customer satisfaction, and reduced operational costs for client.Leadership CompetenciesCustomer FocusStrategic MindsetManages ComplexityDrives for ResultsEnsures AccountabilityCollaboratesEffectively CommunicatesFollow Through on CommitmentsExperience and Skill RequiredBachelor’s degree in business, marketing, engineering, or equivalent industry experience required; Advanced degree a plus.Minimum 7 years of experience; At least 5 years business development / account management experience with B2B. Industry exposure to Plumbing, Construction, Home Improvement, or startups a plus.Knowledge of direct manufacturing sales, 2-step distribution (retail / wholesale), rep agencies, and their related materials purchasing pathways is essential.Strong business acumen – detail oriented, analytical, and strategic thinking skills.Outstanding verbal, written and presentation skills.Entrepreneurial leadership, creativity, courage, and resiliency.Willingness and ability to travel up to 75%.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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