We are seeking a Business & Finance Operations Specialist to temporarily join our Finance & Administration team. 

Role and Responsibilities: 

Systems Design & Documentation

In close collaboration with other VPAL subject matter experts and technical developers, contribute to the design, continuous improvement, and automation of business processes related to VPAL’s online B2C and B2B course sales. This design work will involve direct work with VPAL’s registration and payment system, CRM system, and custom reports.

Generate comprehensive operational playbooks, system documentation, and workflow designs to ensure scalable business operations.

Support Scale and Provide Redundancy for Business Operations

Working with the existing VPAL finance team, execute billing, deposit, refunds, chargeback and collections activities for VPAL’s B2C and B2B transactions

Maintain accounting records for payments, revenue recognition, and accounts receivable

Maintain monthly bank and balance sheet reconciliations, review and approve monthly close journal entries, and prepare monthly close journal entries

Support the B2B revenue lifecycle, ensuring integration between contract execution, enterprise invoicing, and system-driven revenue reconciliation

Assist in maintaining custom reports, including calculating and managing cost recovery and net revenue allocations by course

Review and approve journals for revenue transfers to school and assist with the financial reporting to schools and other units (at times, may need to initiate journals)

Qualifications

Experience & Education: Bachelor’s degree in Business Administration, Accounting, Finance, or a related field with 5+ years of progressive experience in revenue operations, financial systems, or operational accounting. Master's degree preferred.

Accounting Fundamentals: Deep practical knowledge of accounting workflows, general ledger reconciliations, and revenue recognition. (Note: Ability to accurately reconcile complex accounts is required; a CPA is not).

Technical Systems Expertise: Hands-on experience managing and troubleshooting core enterprise systems, CRMs, ERP platforms (e.g., Salesforce, Oracle Financials, Certinia), and payment engine architectures.

Process Documentation: Demonstrated ability to translate complex financial and operational workflows into clear, standardized handbooks and system documentation.

Order-to-Cash & B2B Invoicing: Direct experience managing high-volume B2B order-to-cash processes, enterprise invoicing, and Accounts Receivable workflows.

Industry Knowledge: Experience operating in high-volume, digital transaction environments such as high-growth online education, e-learning platforms, SaaS, or direct-to-consumer businesses.

Analytical Skills: Advanced analytical capabilities with fluency in financial systems, data query tools, complex financial modeling in Excel, and executive presentation creation.

This role will cover both business and financial operations.

Business Operations professional with a strong background in finance and revenue operations to support and optimize day-to-day business processes. The ideal candidate will have experience working across cross-functional teams to ensure operational efficiency and support business growth initiatives.

Key Qualifications:

Strong business operations and finance experience

Revenue Operations (RevOps) expertise

Experience supporting both B2B and B2C e-commerce environments

Ability to streamline processes and help business functions run smoothly

Experience with Salesforce and Oracle is preferred

This role is ideal for a candidate who can bridge operations, finance, and revenue-generating functions while supporting scalable business processes in a dynamic environment.

Notes:

Hybrid - partial time on campus/partial time WFH

M-F, 35 hr/week