Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.

The client's seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the client and assist client personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation.

Job Responsibilities
Provide day-to-day user support:
o Troubleshooting user issues submitted via ServiceNow ticketing system
o Software installation as needed for users
o Assist with external user workspace installation

Assist in maintaining the client’s Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the client workspace to achieves these goals. The main development here would be the documentation of best practices (like how-to’s or workflows).
Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required. The candidate will be expected to help develop and put on training as needed.

Investigate new and emerging CADD technology and make recommendations to the client personnel and management for implementation:

Document/revise existing and new business processes to meet new/revised CADD software requirements
Develop CADD software best practices
Investigate new and emerging CADD technology and make recommendations to the client personnel and management for implementation

Qualifications:

o 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements
o combined experience with the above duties.
o 2-4 years’ experience client personnel in the development, testing, and implementation of CADD software.
o 2-4 years’ experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation)
o Public sector and/or Transportation experience is strongly preferred.
o Transportation engineering background is a huge plus.
o Some knowledge of Visual Basic is preferred. Python is strongly preferred.


Skill - Required / Desired - Amount of Experience
Documenting/revising existing and new business processes to meet new/revised CADD software requirements - Required - 2 Years
Experience with supporting the development, testing, and implementation of CADD software. - Required - 2 Years
Experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiC - Required - 2 Years
Some knowledge of Visual Basic is preferred. Python is strongly preferred. - Required - 3 Years

Notes:

Hybrid