Cash Application Specialist

Cash Application Specialist

Job Description

MAJOR DUTIES AND RESPONSIBILITIES
Daily processing of cash receipts and postings to customer accounts, adjustments to customer accounts for credits/debits and account write-offs
Identify daily unapplied amounts, post to customer accounts, call on back-up and provide A.R
Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs )
Receiving and recording of client payments received from lockbox, EFTs, wire transfers, and credit cards.
Support Finance Operations and the A/R Manager with respect to any relevant issues relating to cash receipts, applications, collections, bankruptcies.
Interdepartmental interactions with financial analysts and finance management.
Includes daily importation and balancing of bank batch deposits.

BASIC QUALIFICATIONS
Strong analytical and problem solving skills
Advanced knowledge of Excel (X-Lookups, Conditional Formatting, Pivot Tables)
Ability to work in both team and individual environments
Strong customer service and communication skills, both oral and written
Understand and adheres to a high level of confidentiality and integrity
Ability to quickly grasp and retain information and concepts
Ability to multitask and prioritize handling of issues
Experience in customer service or insurance related role/processes

PREFERRED QUALIFICATIONS
Self-starter, sense of urgency, works well under pressure
Knowledge of vision and /or insurance benefits
Understands third party benefits and administration
Ability to promote integrity and a strong work ethic
Knowledgeable in continuous improvement methods
Knowledge and experience in SAP

Notes:
Hybrid Tuesday every week in the office and 3rd Thursday of the month in the office

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.