Certified Woman & Minority Owned

Client Services Specialist


Reference Number: KBTXCS15

Client Services Specialist
experience  Not Disclosed
location  Franklin, TN
duration  6 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Healthcare
duration  $14.78/hour - $16.78/hour
Job Description

Hybrid Role: In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.

Description:

Required Qualifications
Insurance Knowledge - Plus
Customer Service - 1-3 years of Experience
Strong Analytical Skills
Ability to work reliably, prudently, and tactfully with confidential information.
Ability to organize and prioritize work and manage multiple priorities.
Excellent verbal and written communication skills including, letters, memos, and emails.
Excellent attention to detail.
Ability to research and analyze data.
Ability to work independently with minimal supervision.
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources.

Education
High School Diploma/Associate's degree preferred

Duties
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.

Role Overview
Credentialing and data entry focused. 
Review and verify documents.
No data analysis required

Candidate Requirements
High school diploma required 
Strong attention to detail and quality.
Ability to multitask in a high-paced production environment


Notes:
Mon-Fri 8am to 5pm Central
Onsite as needed
Hybrid Role: In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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