Client Services Specialist

Reference Number: SMTXCS26

Client Services Specialist

Not Disclosed

Franklin, TN

6.0 Months

Not Disclosed

Not Disclosed

Healthcare

Job Description

Position Summary:

Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.

Experience :

Required Qualifications:
Insurance Knowledge - Plus
Customer Service - 1-3 years of Experience
Strong Analytical Skills
Ability to work reliably, prudently, and tactfully with confidential information.
Ability to organize and prioritize work and manage multiple priorities.
Excellent verbal and written communication skills including, letters, memos, and emails.
Excellent attention to detail.
Ability to research and analyze data.
Ability to work independently with minimal supervision.
Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization.
Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources.

Education:
High School Diploma- required
Associate's Degree- preferred

Role Overview:
Credentialing and data entry focused
Review and verify documents

Candidate Requirements:
Strong attention to detail and quality
Ability to multitask in a high-paced production environment

Notes:
Mon-Fri 8am-5pm
Hybrid Role: In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.