Client Technologies Technician

Client Technologies Technician

  Not Disclosed

  Columbia, SC

  6.0 Months

  Not Disclosed

  Not Disclosed

  Government - State

Job Description

Description:

SCOPE OF THE PROJECT:

• Imaging, Preparation, and Deployment of Laptops and Desktops for the client
• The primary objective of this project is the imaging, configuration, and deployment of 600 laptops and 23 desktops to staff across the client. This initiative supports the client's ongoing efforts to modernize its IT infrastructure and enhance user productivity.

DAILY DUTIES/ RESPONSIBILITIES:

Key Activities:

Device Imaging:

• Utilize client-approved imaging tools and software to install standardized operating systems and core applications on each device.
• Ensure imaging aligns with client security policies and system configurations.
• Validate successful imaging through system checks and quality assurance protocols.

Preparation and Configuration:

• Apply required system updates, software installations, and security patches.
• Configure user accounts, domain joins, network settings, and device management tools as per client IT standards.
• Label and inventory all devices for tracking and assignment.

Deployment:

• Coordinate with client IT to schedule device rollouts across various judicial branch locations.
• Provide onsite or remote setup assistance to end-users during deployment.
• Offer initial user support to ensure successful handoff and adoption.

Documentation and Reporting:

• Maintain detailed logs of device status, imaging completion, configuration steps, and deployment dates.
• Report progress, challenges, and completion milestones to project leads and the client IT management.

Team Collaboration:

• The laptop project team will work in close coordination with the client IT Help Desk and Network staff to ensure all devices meet operational standards.
• Team members are expected to follow client’s IT policies, adhere to data privacy regulations, and maintain a high standard of professionalism and efficiency throughout the deployment process.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• Device Imaging
• Device prep and configuration/setup

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• Inventory
• Documentation

REQUIRED EDUCATION/CERTIFICATIONS:

• High School Diploma, certifications are a plus (A+ or Network +).

PREFERRED EDUCATION/CERTIFICATIONS:

• High School Diploma, some college, certifications are a plus (A+ or Network +).

Skills:

Category - Name - Required - Importance - Level - Last Used - Experience

• Desktop/PC Support - PC Setup, Config, & Deployment - Yes - 1 - Entry - Within 1 Year - 1 - 2 Years

Note:

Remote Work Availability: 0%