Description:As a Clinical Educator, you will be responsible for training healthcare professionals on the proper use and best practices of a new medical device.Medical device training:Develop, conduct, and track/document training sessions (didactic and hands-on as needed) to healthcare professionals of a new medical device.Provide expertise to answer clinical questions and address concerns related to the device’s use.Drives overall education and training activities for Physicians and Hospital Staff (technicians/nurses/etc.) of a new medical device.Provide on-site, device training and procedural technical support to assist the Clinical Affairs Research Team during clinical trials. Technical support may include all aspects of the device, handling, troubleshooting techniques.Document procedural/device case observations for marketing insightsContinuous improvements:Develop and continuously improve training curriculum, training materials and training tools, based on clinical experience and feedback from healthcare professionalsCollaborate with Product teams to provide feedback on device iterations and new device developmentTechnical and Clinical Expert:Translates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertiseTimely, collaboration with Clinical Affairs Research team relative to device training, case support observations that may impact the outcome of clinical studies (i.e., device malfunction(s) during a procedure).Collaborates with Usability team to ensure training requirements meet risk profileRequired skills to have for the success of this role:Bachelor’s degree, a registered nurse or a radiology technician a plus, with a minimum of 8 years of experience in education/sales/service/engineering/rad tech/ OR technician/etc. with neurointerventional device sales experience a plus ORAdvanced Degree, with a minimum of 5 years of experience in education/sales/service/engineering, experience a plusDemonstrated experience in device training during clinical trials in the US and OUS.Experience in training clinicians, technicians, clinical field specialists, or sales professionalsStrong work ethic in accomplishing objectives of the positionAbility to meet vendor credentialing requirementsExcellent customer service and/or education skillsProven ability to build/maintain positive relationships with peers and colleagues across organization levelsExcellent interpersonal, written/verbal communication skills; specifically, the ability to create educational contentPreferred skills to have for the success of this role:Degree in biomedical engineering, nursing, radiology technologist, or similarNeurointerventional device sales experience a plusRobotic experience a plusExperience in interventional neurology, neurological surgery, hemodynamic monitoring technologyKnowledge and understanding of neurovascular scienceThorough working knowledge of neuro medical terminology and the medical device industryAbility to coordinate/participate in numerous tasks/projects in a fast paced environment in an organized manner while meeting deadlinesModerate understanding of medical device regulatory requirements and documents, device accountability and adverse events reportingThe successful candidate will preferably have experience in marketing new technologies and therapies; preferably systems that involve capital and disposable surgical/interventional equipmentAdditional Job RequirementsFrequent required travel to customer sites, hospitals, and offsite meetings. While performing the duties of this job, the employee regularly required to be independently mobileOccasional handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table heightSitting, standing and/or walking for up to eight hours per dayEnvironmental exposures include infectious disease, radiation, and blood and bodily fluidsAbility to wear 5-7 lbs lead apron for extended periods of timeNotes:Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm work-scheduleAbility to travel outside of the US for prolonged periods of timeAbility to travel with overnight stay up to 25-50% of the time (geography variability)VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:As a Clinical Educator, you will be responsible for training healthcare professionals on the proper use and best practices of a new medical device.Medical device training:Develop, conduct, and track/document training sessions (didactic and hands-on as needed) to healthcare professionals of a new medical device.Provide expertise to answer clinical questions and address concerns related to the device’s use.Drives overall education and training activities for Physicians and Hospital Staff (technicians/nurses/etc.) of a new medical device.Provide on-site, device training and procedural technical support to assist the Clinical Affairs Research Team during clinical trials. Technical support may include all aspects of the device, handling, troubleshooting techniques.Document procedural/device case observations for marketing insightsContinuous improvements:Develop and continuously improve training curriculum, training materials and training tools, based on clinical experience and feedback from healthcare professionalsCollaborate with Product teams to provide feedback on device iterations and new device developmentTechnical and Clinical Expert:Translates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertiseTimely, collaboration with Clinical Affairs Research team relative to device training, case support observations that may impact the outcome of clinical studies (i.e., device malfunction(s) during a procedure).Collaborates with Usability team to ensure training requirements meet risk profileRequired skills to have for the success of this role:Bachelor’s degree, a registered nurse or a radiology technician a plus, with a minimum of 8 years of experience in education/sales/service/engineering/rad tech/ OR technician/etc. with neurointerventional device sales experience a plus ORAdvanced Degree, with a minimum of 5 years of experience in education/sales/service/engineering, experience a plusDemonstrated experience in device training during clinical trials in the US and OUS.Experience in training clinicians, technicians, clinical field specialists, or sales professionalsStrong work ethic in accomplishing objectives of the positionAbility to meet vendor credentialing requirementsExcellent customer service and/or education skillsProven ability to build/maintain positive relationships with peers and colleagues across organization levelsExcellent interpersonal, written/verbal communication skills; specifically, the ability to create educational contentPreferred skills to have for the success of this role:Degree in biomedical engineering, nursing, radiology technologist, or similarNeurointerventional device sales experience a plusRobotic experience a plusExperience in interventional neurology, neurological surgery, hemodynamic monitoring technologyKnowledge and understanding of neurovascular scienceThorough working knowledge of neuro medical terminology and the medical device industryAbility to coordinate/participate in numerous tasks/projects in a fast paced environment in an organized manner while meeting deadlinesModerate understanding of medical device regulatory requirements and documents, device accountability and adverse events reportingThe successful candidate will preferably have experience in marketing new technologies and therapies; preferably systems that involve capital and disposable surgical/interventional equipmentAdditional Job RequirementsFrequent required travel to customer sites, hospitals, and offsite meetings. While performing the duties of this job, the employee regularly required to be independently mobileOccasional handling of equipment and supplies weighing up to 40 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table heightSitting, standing and/or walking for up to eight hours per dayEnvironmental exposures include infectious disease, radiation, and blood and bodily fluidsAbility to wear 5-7 lbs lead apron for extended periods of timeNotes:Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm work-scheduleAbility to travel outside of the US for prolonged periods of timeAbility to travel with overnight stay up to 25-50% of the time (geography variability)
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