Description:1-3 years of experienceCustomer support, Collections or directly related experienceProficient on ExcelAbility to handle high volumes of work, must be able to multitask and still remain focused.Responsibilities:Reviews open invoices to identify delinquent accounts.Initiates collection calls.Researches account discrepancies.Communicates collection results/problems with national Account Managers.Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.Makes applicable notes in system as to any pertinent collection activity or customer contact. Other duties as assigned.Notes:This is an on-site position VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:1-3 years of experienceCustomer support, Collections or directly related experienceProficient on ExcelAbility to handle high volumes of work, must be able to multitask and still remain focused.Responsibilities:Reviews open invoices to identify delinquent accounts.Initiates collection calls.Researches account discrepancies.Communicates collection results/problems with national Account Managers.Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.Makes applicable notes in system as to any pertinent collection activity or customer contact. Other duties as assigned.Notes:This is an on-site position
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