Position SummaryThe Communications Specialist supports organizational communication goals by executing creative, standardized, and high-impact communication efforts across the client. This role plays a key hands-on part in implementing both internal and external communication strategies. The Communications Specialist manages daily digital channels, drafts media or press releases, coordinates media relations, and builds public trust by publishing consistent, accurate, and informative content.Key Responsibilities1. External Communications & Content CreationDraft, edit, and publish high-quality copy for client publications, newsletters, press.releases, reports, and digital media under leadership direction.Maintain and update the client’s official website and digital platforms to ensure information is timely, accurate, and accessible.Manage daily social media activities, including content scheduling, monitoring community engagement, and creating visual/written posts that build brand trust.Assist in organizing and distributing public information, educational materials, and client announcements.Assist with the planning, promotion, and operational coordination of the annual Cyber Summit and other client events, including development, event communications, and on-site media support.2. Internal Communications & StandardizationSupport the implementation of internal communication strategies to keep staff informed, aligned, and engaged across department initiatives.Help establish and apply brand guidelines, communication templates, and editorial standards to maintain consistency agency-wide.Collaborate with internal teams to gather updates, stories, and key information for internal communications.3. Media Relations & CoordinationServe as an operational point of contact for routine media inquiries, public information requests, and press list maintenance.Draft background briefings, media advisories, and press kits under the guidance of leadership.Monitor media coverage, track press mentions, and prepare analytics summaries on campaign reach and public engagement.4. Program SupportProduce targeted communications content that highlights coordination programs, client milestones, and inter-agency efforts.Assist the client Director and teams with special projects, briefing materials, and presentation decks.Qualifications & Key RequirementsEducation: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (or equivalent practical experience).Experience: 2 years of professional experience in communications, public relations, content creation, or digital media management (public sector or government client experience preferred).Skills:Exceptional written and verbal communication skills with strong copywriting and editing abilities.Proficiency in managing social media management tools, Content Management Systems, and email marketing platforms.Proficiency in visual design tools (e.g., Canva, Adobe Creative Suite) and multimedia creation is a plus.Strong organizational skills with the ability to manage multiple deadlines simultaneously while ensuring a high level of attention to detail.Familiarity with public affairs or government media relations is highly desirableRequired SkillsExperience managing or maintaining social media accounts or posts.Written/verbal communication skills including editing or copywriting.Experience in visual design tools (like Canva or Adobe Creative Suite).Preferred SkillsExperience Journalism and press releasesNotes:Hybrid Schedule 3 days onsite and 2 days remote could vary
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.