The position provides support to the IL Medicaid Care Coordination team by outreaching to IL Medicaid members to verify that waiver services have started timely and to assist with trouble shooting if they have not. The position is also responsible for outreaching members to complete health risk screenings and providing coverage for any additional outreach efforts that are needed.JOB REQUIREMENTS:Bachelor Degree OR 4 years’ health care, social services or community advocacy experience,Knowledge of medical terminologyExperience coordinating member related needs, providing assistance to members, and analyzing member needsPC proficiency including Microsoft Office applicationsCustomer service skillsPreferred requirementsCommunity Health Worker (CHW) certification from the client approved collegeBachelor’s degree in Social WorkNotes:Telephonic, Work from home position in case they need to go onsite for a meeting (seldom)
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