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Compliance Officer

Tallahassee, FL

3.0 Months

Full-Time $17-$22/hr

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Posted: Jun 12, 2026

Ref: BTFLFO12

Position Overview

CANDIDATE RESPONSIBILITIES:
Contact constituents/complainants to discuss the details of the complaints that are filed.
Read client statute and compare with complaints to analyze the issue.
Communicating with the public, so good customer service skills are a MUST.
Advise complainant of the client’s jurisdiction and that the case is being closed and for what reason.
Provide any resources or referrals, as appropriate.
Send a written correspondence to the complainant once approved by the supervisor.
Close the case out by adding the appropriate codes/activities/statues in Versa.
Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:
Communicate verbally and in writing appropriately
Read and interrupt client statutes
Previous experience working with the public in a professional work environment
Exceptional organizational skills
Commit to the project time line

Skill - Required / Desired - Amount
Ability to speak and understand English - Required
High school diploma - Required
Excellent written and oral communication with the public - Required
Ability to read and interrupt client statues - Required - 1
Experience working with the public in a professional work environment - Required - 3
Experience working with the public and analyzing complaints - Required - 1
Experience using Versa - Highly desired
Experience using OnBase system - Highly desired
Bachelors Degree - Highly desired

Notes:
Onsite
Monday - Friday 8am - 5pm

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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