Certified Woman & Minority Owned

Computer Operator - Consultant


Reference Number: BTSCCO92144

Computer Operator - Consultant
experience  Not Disclosed
location  CLEMSON, SC
duration  12.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
Job Description

Job Description:

Daily duties / responsibilities:

Monitors, tests, maintains and repairs network and infrastructure elements for the client.
Monitors the client network, server, and application elements, resolve incidents and service requests and/or consult with the subject matter expert team for incident resolution. Applies simple state-of-the-art technology to meet and improve network control center.
Configure network and system resources, and maintain corresponding system records and documentation. Provides tier ii support as per sme agreements. Performs periodic maintenance and monitoring of computer systems. Performs pre-configured port activations on network switches.
Prepares and reviews documentation for use in operations for training and knowledge base. Participates in training and cross training for the tier ii. . Provides customer service for all information and/or telecommunication network systems support areas.
Monitors mainframe, applications and batch processing. Responds to issues, alerts, incidents, tickets and resolve incidents and service requests and/or consult with the subject matter expert team for incident resolution. Meets agreed sla time requirements.

Required skills (rank in order of importance):

Ip network troubleshooting
Dns configuration
Understanding of monitoring tools (splunk, solarwinds)
Microsoft office suite
Server batch scripting
Technical writing experience

Preferred skills (rank in order of importance):

Leadership skills
Strong customer service
Self-management
Web programming

Required education:

High school diploma or equivalent


Skills :

Database Platforms --Scripting Language experience --Yes --1 --Advanced --Within 6 Months --2 - 4 Years
Documentation/Language Technical writing --Yes --1 --Advanced --Within 6 Months --2 - 4 Years
Miscellaneous --Customer service skills --No --2
Miscellaneous --Leadership skills --No --2
Networking & Directories --Understanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking) --Yes --1 --Advanced --Within 6 Months --2 - 4 Years
Packaged Applications --Microsoft Office Suite --Yes-- 1 --Advanced --Within 6 Months --2 - 4 Years
Programming Languages --Programming experience --No --2
Protocols --Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDM --Yes --1 --Advanced --Within 6 Months --2 - 4 Years

Note :

Night shift position-Hours are 6pm- 6am
This includes weekends and holidays
This is 100% onsite .
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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