DescriptionInfrastructure EngineerTo provide onsite deskside Tier 2 support performing the following duties:Primary Duties for this role:- Deploying new computers to replace old ones.- Upgrading to window 11 from 10- Imaging computers- Disposing of outdated assets- Strong Software skills: Powershell, python, etc.Additional details:- Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.- Responsible for effective e-mail communications and ability to create and maintain basicdocuments/records- Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.- Maintains equipment, supplies, data supporting processes or operations.Job Requirements:- Knowledge of computing and networking concepts and fundamentals- Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.- Knowledge of computer security policies and a general overall knowledge of computer security concepts- 1 year or more IT experience preferred, but recent college graduates will be consideredEducation Requirements:- Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalentNotes:1st shift (6am – 3:30pm with flex start am) with minimal overtime25% desk work and 75% shop floorPossible use of client Gator to get around the facilityMetatarsals are required on the first dayBusiness casual dress codeLift up to 35+PoundsSome travel between local Quad City facilities as needed may be required. Weekly or less frequency within 10 miles. Will drive a client Gator while in the factory after completing training.
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.