Computer Support TechnicianJoin a team that supports the technology powering a large manufacturing operation, warehouses, and a test lab. You'll work with everything from computers and printers to scanners, networks, automation, and emerging AI tools.What You'll DoDeploy, configure, and support PCs, printers, scanners, and network equipmentTroubleshoot hardware, software, and connectivity issuesManage support requests through ServiceNowAssist with IT projects, upgrades, and technology rolloutsMaintain asset inventory and equipment recordsSupport printer maintenance and asset disposalIdentify opportunities to improve processes and user experienceWhat We're Looking ForKnowledge of computer hardware, software, and networking fundamentalsStrong troubleshooting and customer service skillsExperience with Microsoft Office and standard business applicationsUnderstanding of basic cybersecurity concepts1+ year of IT experience preferred (recent graduates encouraged to apply)Familiarity with AI tools such as Microsoft Copilot or ChatGPT is a plusExposure to scripting or automation (PowerShell, Python, VBA, etc.) is a plusEducationIT-related degree or equivalent experienceHigh school diploma or equivalentWhy Join UsHands-on experience in a manufacturing environmentExposure to enterprise technologies, automation, and AIA mix of daily support work and impactful projectsOpportunities to learn, grow, and make a difference from day oneNotes:1st shift (7am – 3:30pm with flex start am) with minimal overtime50% desk work and 50% shop floorUse of Deere Gator to get around the facilityMetatarsals are required on the first dayThis team supports a warehouse and a lab in addition to their home base. The candidate will to drive to those locations on occasion (15- 30 mins one away), frequency is on an as-needed basis.
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.