Description:Position SummaryThe Coordinator III will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis. The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities. Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention. The Enrollment Coordinator III reports directly to the Enrollment Supervisor, also functioning as SME (Subject Matter Expert) in the functions, processes, and eligibility procedures as they relate to Medicare Part D enrollment and CMS (Center for Medicare/Medicaid Services) Standards.DutiesData analysis and/or the initialing credentialing and re-credentialing of nurse practitioners, physician assistants, Behavioral Health Providers and physicians in a compliant and timely manner; monitor expired credentials and compliance monitoring in accordance with Joint Commission accreditation, NCQA and URAC credentialing standards as required.Manage Epic access for any providers that have out of compliance licensure and/or board certification. Analyst will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basisThe Credentialing Analyst / Coordinator is responsible for the data analysis and/or the initialing credentialing and re-credentialing of nurse practitioners, physician assistants, Behavioral Health Providers and physicians in a compliant and timely manner; monitor expired credentials and compliance monitoring in accordance with Joint Commission accreditation, NCQA and URAC credentialing standards as required.Responsible for the timely and accurate processing of all providers including NP’s/PA’s/MD’s Re-credentialing applications according to the client Provider Credentialing ProgramMonitor Expired licensure reporting , data base tasks and maintain system updates and weekly reporting to leadershipManage Epic access for any providers that have out of compliance licensure and/or board certification.Analyst will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis.Conduct sanctions and compliance monitoring and alert Data Analyst Manager and Credentialing Manager of any undisclosed negative findingsProcess malpractice insurance verification requests according to internal policies when applicableMaintain the provider and physician SharePoint sites and Communicate provider status’s with leadership and other internal teams to meet timelinesSubmit system access requests upon credentialing approvals/clinic eligibilitySupport the payer enrollment team as needed to resolve any payer claim issuesMonitor Provider and Clinic change/Termination reports and update data base accordinglyProcess Name changes according to client policies and proceduresDaily maintenance of provider credentialing grids with notification to appropriate teamsReview and distribute all incoming mail as neededSupport Payer Audits in accordance with client Joint Commission and NCQA requirementsMaintain provider files with the most current information/documentationNotify system analyst and leadership of any system and client interruptions / updates / password changesMake recommendations for process improvement and system efficienciesAttend and engage in all team meetingsModel a positive attitude in interactions with team membersRequired Qualifications:Demonstrated understanding of initial credentialing and re-credentialing practices for medical professionals including primary source verification methods, compliance monitoring and expireable management.Proficient in quantitative analysisUnderstanding of Joint Commission Accreditation, NCQA and URAC credentialing standards.Ability to function independently and utilize critical thinking skills to accomplish goals and objectivesEffective communication skills; verbal and writtenStrong interpersonal skills including the ability to work well with internal and external stakeholdersStrong organizational skills and the ability to multitaskCompetent user of Microsoft Office, Outlook, MDStaff, Word, and ExcelA minimum of 3 years experience in the healthcare industry with experience in credentialingPreferred Qualifications:NAMSS Certified Professional Credentialing Specialist (CPCS) certificationEducationAssociate or Bachelors Degree requiredsafety sensitiveNotes:M-F 8am-4:30pm ET (hybrid schedule - will be required to be in office and can also work from home)VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Position SummaryThe Coordinator III will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis. The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities. Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention. The Enrollment Coordinator III reports directly to the Enrollment Supervisor, also functioning as SME (Subject Matter Expert) in the functions, processes, and eligibility procedures as they relate to Medicare Part D enrollment and CMS (Center for Medicare/Medicaid Services) Standards.DutiesData analysis and/or the initialing credentialing and re-credentialing of nurse practitioners, physician assistants, Behavioral Health Providers and physicians in a compliant and timely manner; monitor expired credentials and compliance monitoring in accordance with Joint Commission accreditation, NCQA and URAC credentialing standards as required.Manage Epic access for any providers that have out of compliance licensure and/or board certification. Analyst will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basisThe Credentialing Analyst / Coordinator is responsible for the data analysis and/or the initialing credentialing and re-credentialing of nurse practitioners, physician assistants, Behavioral Health Providers and physicians in a compliant and timely manner; monitor expired credentials and compliance monitoring in accordance with Joint Commission accreditation, NCQA and URAC credentialing standards as required.Responsible for the timely and accurate processing of all providers including NP’s/PA’s/MD’s Re-credentialing applications according to the client Provider Credentialing ProgramMonitor Expired licensure reporting , data base tasks and maintain system updates and weekly reporting to leadershipManage Epic access for any providers that have out of compliance licensure and/or board certification.Analyst will work directly with other coordinators to ensure quality of work delivered, performance/productivity benchmarks are met, and all compliance related issues are properly addressed, trained and coached on a consistent basis.Conduct sanctions and compliance monitoring and alert Data Analyst Manager and Credentialing Manager of any undisclosed negative findingsProcess malpractice insurance verification requests according to internal policies when applicableMaintain the provider and physician SharePoint sites and Communicate provider status’s with leadership and other internal teams to meet timelinesSubmit system access requests upon credentialing approvals/clinic eligibilitySupport the payer enrollment team as needed to resolve any payer claim issuesMonitor Provider and Clinic change/Termination reports and update data base accordinglyProcess Name changes according to client policies and proceduresDaily maintenance of provider credentialing grids with notification to appropriate teamsReview and distribute all incoming mail as neededSupport Payer Audits in accordance with client Joint Commission and NCQA requirementsMaintain provider files with the most current information/documentationNotify system analyst and leadership of any system and client interruptions / updates / password changesMake recommendations for process improvement and system efficienciesAttend and engage in all team meetingsModel a positive attitude in interactions with team membersRequired Qualifications:Demonstrated understanding of initial credentialing and re-credentialing practices for medical professionals including primary source verification methods, compliance monitoring and expireable management.Proficient in quantitative analysisUnderstanding of Joint Commission Accreditation, NCQA and URAC credentialing standards.Ability to function independently and utilize critical thinking skills to accomplish goals and objectivesEffective communication skills; verbal and writtenStrong interpersonal skills including the ability to work well with internal and external stakeholdersStrong organizational skills and the ability to multitaskCompetent user of Microsoft Office, Outlook, MDStaff, Word, and ExcelA minimum of 3 years experience in the healthcare industry with experience in credentialingPreferred Qualifications:NAMSS Certified Professional Credentialing Specialist (CPCS) certificationEducationAssociate or Bachelors Degree requiredsafety sensitive
Notes:M-F 8am-4:30pm ET (hybrid schedule - will be required to be in office and can also work from home)
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