This position is responsible for researching and initiating telephone and written inquiries in a prompt, accurate and objective manner.JOB REQUIREMENTS:High School Diploma or GED.1 year customer service experience. Experience in telephone and email outreach, making decisions, and responding quickly to questions. Data entry and/or typing experience. Interpersonal, analytical, organizational and independent decision making skills. Clear and concise verbal and written communication skills. Proficient with Microsoft suite (excel and word) Detail oriented.PREFERRED JOB REQUIREMENTS: 1 year customer service experience, including call center or telemarketing. 6 months data entry experience in an office environment. Referral preference given to applicants able to take and meet Microsoft excel and word testing criteria.Preferred Qualification(s) Health care or insurance experienceNote :This is full-time onsiteVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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