Customer Creation SpecialistPosition SummaryThe Customer Creation Specialist is responsible for supporting the customer onboarding process by accurately reviewing, entering, validating, and maintaining customer master data across client systems. This role ensures all customer records are created correctly and in compliance with internal data quality standards.Key ResponsibilitiesMonitor and manage customer creation requests received through a centralized inbox.Review submitted forms and supporting documentation to verify completeness and accuracy.Follow up with requestors to obtain missing or incomplete information as needed.Enter customer master data into client's MDG system and submit records for creation approval.Retrieve newly assigned customer GUIDs and locate corresponding records within Salesforce.Replicate customer records in Salesforce to ensure system alignment and data consistency.Update client SAP systems by entering newly assigned customer numbers into the Empower table.Perform quality checks to ensure data accuracy across all systems.Maintain documentation and adhere to established customer master data processes and policies.Desired Characteristics:High proficiency in utilizing electronic sales tools including; Salesforce.com, MS Outlook, Word, Excel, and PowerPointStrong oral and written communication skillsExperience with SAPDetail-oriented individual who maintain accuracy and precision in all tasks, consistently upholding high standards of quality and thoroughnessCandidates must have a minimum of 1 2 years of related experience.Notes:The Hours will be 8am-5pm / 40 hours per week.
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.