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Customer Creation Specialist

100% Remote (Within US) 12 Months
Contract $25/hour - $30/hour






Accepted: .doc, .docx, .pdf, - max 20MB
Posted: Sep 21, 2026
Ref: JNINDE21

Position Overview


Remote

Customer Creation Specialist

Position Summary

The Customer Creation Specialist is responsible for supporting the customer onboarding process by accurately reviewing, entering, validating, and maintaining customer master data across client systems. This role ensures all customer records are created correctly and in compliance with internal data quality standards.

Key Responsibilities
Monitor and manage customer creation requests received through a centralized inbox.
Review submitted forms and supporting documentation to verify completeness and accuracy.
Follow up with requestors to obtain missing or incomplete information as needed.
Enter customer master data into client's MDG system and submit records for creation approval.
Retrieve newly assigned customer GUIDs and locate corresponding records within Salesforce.
Replicate customer records in Salesforce to ensure system alignment and data consistency.
Update client SAP systems by entering newly assigned customer numbers into the Empower table.
Perform quality checks to ensure data accuracy across all systems.
Maintain documentation and adhere to established customer master data processes and policies.

Desired Characteristics:
High proficiency in utilizing electronic sales tools including; Salesforce.com, MS Outlook, Word, Excel, and PowerPoint
Strong oral and written communication skills
Experience with SAP
Detail-oriented individual who maintain accuracy and precision in all tasks, consistently upholding high standards of quality and thoroughness


Candidates must have a minimum of 1 2 years of related experience.


Notes:
The Hours will be 8am-5pm / 40 hours per week.


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Trusted by 100+ Fortune 500 Companies

Competitive Benefits


Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

Join VIVA and Grow
VIVA is faster, easier and you still have complete control

Customer Creation Specialist


Reference Number: JNINDE21
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