Customer Service Specialists needed to answer calls from high school and college students concerning client scholarships and grants.Knowledge, Skills and Abilities:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support a plusSkill - Required / Desired - Amount of ExperienceAbility to speak and understand English - RequiredHigh school diploma, general education degree, or equivalent. - RequiredExperience in a professional work environment - Required - 2 YearsAbility to stay calm when customers are stressed or upset. - RequiredComfortable using computers. - RequiredExperience working with customer support a plus - DesiredNotes:OnsiteThe position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.