Description:The contractor Customer Service Representative 3 position at the client is a customer-facing role focused on licensing. This role is responsible for directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, and money orders to taxpayer’s personal or business accounts, and also complete daily reconciliation and end-of-day balancing of assigned till.Responsibilities include assisting taxpayers, processing license applications and updates, and providing information on licensing laws, rules, and procedures.Required Skills2+ years in customer service, data entry, and at least a few months of cashiering.Preferred SkillsSpanish speakingNotes:This role requires in-person work at the Phoenix (8am - 5pm, Monday - Friday) office locations. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:The contractor Customer Service Representative 3 position at the client is a customer-facing role focused on licensing. This role is responsible for directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, and money orders to taxpayer’s personal or business accounts, and also complete daily reconciliation and end-of-day balancing of assigned till.Responsibilities include assisting taxpayers, processing license applications and updates, and providing information on licensing laws, rules, and procedures.
Required Skills2+ years in customer service, data entry, and at least a few months of cashiering.Preferred SkillsSpanish speakingNotes:This role requires in-person work at the Phoenix (8am - 5pm, Monday - Friday) office locations.
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