Hybrid Role - 3 days in office, 2 days remoteDescription:This is a customer service position that requires candidates to be available to work from the office and work from home.Responsible for face to face contact with customers.Performs customer service activities by providing assistance, guidance, and instruction for forms.Assist with managing a team inbox that receives inquiries from internal and external customers within the department.Exercises discretion to interpret and apply customer service operations.Take in person and virtual appointments through a team shared inbox and assist managing a shared calendar.Required Skills: customer service, tax law related knowledgePreferred Skills: bilingual, adaptable to business software, experience in Google Suite/Microsoft officeNotes:Hybrid Role - 3 days in office, 2 days remote.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:This is a customer service position that requires candidates to be available to work from the office and work from home.Responsible for face to face contact with customers.Performs customer service activities by providing assistance, guidance, and instruction for forms.Assist with managing a team inbox that receives inquiries from internal and external customers within the department.Exercises discretion to interpret and apply customer service operations.Take in person and virtual appointments through a team shared inbox and assist managing a shared calendar.Required Skills: customer service, tax law related knowledgePreferred Skills: bilingual, adaptable to business software, experience in Google Suite/Microsoft officeNotes:Hybrid Role - 3 days in office, 2 days remote.
(Please ensure email matches your resume email)
(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)
By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email